Open to opportunities

Rosie User

@rosie

Message

Motivated administrative professional skilled in customer support and office operations.

Canada

Message

What I'm looking for

I seek a remote administrative or customer support role where I can use my scheduling, communication, and Microsoft Office skills to improve efficiency and support customers.

I am a motivated administrative professional with hands-on experience in office administration, call center operations, retail sales, and culinary environments. I have a track record of managing communications, scheduling, basic bookkeeping, and maintaining organized physical and digital records while meeting performance targets.

I excel in customer service, clear communication, and multitasking, and I am adaptable to remote work with strong self-motivation and discipline. I seek a work-from-home role where I can apply my administrative, customer support, and Microsoft Office skills to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Office Administrative Agent

Haven Home Heating and Air Conditioning

Sep 2022 - Nov 2024 (2 years 2 months)

Managed office communications and scheduling, prepared reports and bookkeeping tasks, and maintained organized physical and digital files while meeting call-handling and performance targets.

Customer Service Scheduling Bookkeeping Microsoft Office Phone Support File Management Reporting

Retail Sales Associate

Chris James

May 2022 - Sep 2022 (4 months)

Greeted customers, provided personalized product recommendations, maintained sales floor presentation, and processed payments and cash transactions accurately.

Customer Service Point of Sale Merchandising Cash Handling Visual Merchandising Stocking Communication

Retail Sales Advisor

Sport Chek

Aug 2021 - Aug 2022 (1 year)

Trained new employees in sales techniques, assisted customers in product selection, and maintained store presentation while applying product knowledge to drive sales.

Sales Training Upselling Product Knowledge Communication Teamwork

Kitchen Staff

McDonald's

Jul 2019 - Dec 2019 (5 months)

Prepared full menu items, operated kitchen equipment, and maintained cleanliness and stock levels during shifts to meet food safety and service standards.

Food Preparation Food Safety Cleaning Time Management Teamwork