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Roshana Ghimire

@roshanaghimire

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I’m a receptionist focused on professional customer service, office coordination, and smooth front-desk operations.

Nepal

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What I'm looking for

I aim to build a successful career where I can utilize my administrative and customer service skills, grow professionally, and contribute effectively to organizational success through front-desk operations and office coordination.

I’m a motivated, detail-oriented professional with a background in Business Studies and strong administrative and customer service skills. I handle front desk operations, manage communication and inquiries, and support office coordination with a clean, organized reception experience.

In my recent roles as Admin Officer Assistant, Front Desk Officer, and my current Receptionist position, I’ve managed call handling, appointments and scheduling, record keeping, and documentation. I’m confident using MS Office (Word, Excel, PowerPoint) and bring strong time management, multitasking, problem-solving, and relationship-building to every interaction.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Hope International Pvt Ltd

Dec 2025 - Present (7 months)

Welcomed visitors, handled incoming calls, and assisted with inquiries. Managed appointments and front desk documentation while providing basic administrative support.

Call Handling Appointment Scheduling Administrative Support Reception Area Organization Problem Solving

Front Desk Officer

Aadhar Education

Mar 2025 - Dec 2025 (9 months)

Managed customer service and reception duties, including call handling and responding to inquiries. Supported basic computer and MS Office tasks while coordinating and solving problems.

Customer Service Communication Call Handling Reception Duties Basic Computer Skills Time Management Multitasking Problem Solving Coordination Microsoft Office

Admin Officer Assistant

Trijyoti Secondary School

Jun 2024 - Feb 2025 (8 months)

Handled office management and coordination, including record keeping and documentation. Provided customer support and communication using MS Office tools.

Office Management Coordination Excel PowerPoint Communication Customer Support Time Management Multitasking Record keeping Documentation Microsoft Office

Education

Degrees, certifications, and relevant coursework

St. Lawrence Campus

Bachelor of Business Studies, Business Studies

2024 - 2028

Activities and societies: Developed communication and interpersonal skills, problem-solving and decision-making ability, and computer proficiency (MS Word, Excel, PowerPoint) through coursework and team-based learning.

Pursuing a Bachelor of Business Studies at St. Lawrence Campus (2024–2028), covering core topics in business, finance, accounting, marketing, and management.