Hema Magar
@hemamagar
Customer-focused front desk professional with counseling experience and strong communication and MS Office skills.
What I'm looking for
I am a front desk officer and counselor with experience greeting visitors, managing records, and supporting students' development. I maintain tidy, presentable reception areas and handle inquiries, complaints, and routine correspondence efficiently.
I have practical experience using Microsoft Word and Excel, composing and replying to emails, and keeping comprehensive office records. I also completed cabin crew training and computer courses, which strengthened my customer service, communication, and problem-solving abilities.
I am looking to contribute my organizational skills, multi-tasking ability, and customer-oriented approach to a reputable organization where I can gain further experience and add measurable value.
Experience
Work history, roles, and key accomplishments
Front Desk Officer
Unknown
Mar 2022 - Present (3 years 10 months)
Managed front desk operations including greeting visitors, handling inquiries and complaints, maintaining records and files, and keeping the reception presentable; performed Microsoft Word and Excel tasks to support office workflow.
Counselor
Unknown
Assisted student development, maintained and tracked student records, managed email correspondence, and kept office records and surroundings organized to support academic services.
Education
Degrees, certifications, and relevant coursework
K & K International College
Master of Arts, Gender Studies
Completed a Masters in Gender Studies from K & K International College.
Neel Barahi Secondary School
SLC, Secondary Education
Grade: 2.80 GPA
Completed School Leaving Certificate (SLC) at Neel Barahi Secondary School with a 2.80 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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