Open to opportunities

Hema Magar

@hemamagar

Message

Customer-focused front desk professional with counseling experience and strong communication and MS Office skills.

Nepal

Message

What I'm looking for

I seek a role in a reputable organization where I can apply customer service, record-keeping, and counseling skills, grow professionally, and contribute positively.

I am a front desk officer and counselor with experience greeting visitors, managing records, and supporting students' development. I maintain tidy, presentable reception areas and handle inquiries, complaints, and routine correspondence efficiently.

I have practical experience using Microsoft Word and Excel, composing and replying to emails, and keeping comprehensive office records. I also completed cabin crew training and computer courses, which strengthened my customer service, communication, and problem-solving abilities.

I am looking to contribute my organizational skills, multi-tasking ability, and customer-oriented approach to a reputable organization where I can gain further experience and add measurable value.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer

Current

Unknown

Mar 2022 - Present (4 years 3 months)

Managed front desk operations including greeting visitors, handling inquiries and complaints, maintaining records and files, and keeping the reception presentable; performed Microsoft Word and Excel tasks to support office workflow.

Customer Service Microsoft Excel Microsoft Word Records Management Reception Communication Multitasking

Counselor

Unknown

Assisted student development, maintained and tracked student records, managed email correspondence, and kept office records and surroundings organized to support academic services.

Records Management Organization Communication Office Administration