Rosemary Makena
@rosemarymakena
I coordinate executive operations, customer support, and remote workflows that keep busy teams organized and on schedule.
KenyaWhat I'm looking for
At Rozy Collection, I manage executive calendars, inbox prioritization, customer inquiries, orders, inventory records, social media scheduling, and sales data to keep daily operations running smoothly. I streamlined internal workflows to improve task clarity and reduce missed deadlines.
I've also supported administrative operations at Testament School and delivered remote customer support at Maryland Mission, where I maintained 95–98% customer satisfaction, helped identify trends contributing to 15% revenue growth, and reduced stock errors by 20%.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Rozy Collection
Feb 2026 - Present (7 months)
Manage executive calendars, scheduling, and inbox prioritization. Coordinate tasks and workflows, provide customer support, track inventory, assist with social media, and analyze sales data to improve performance.
Education
Degrees, certifications, and relevant coursework
Meru National Polytechnic
Diploma, Supply Chain Management
Pursued a Diploma in Supply Chain Management at Meru National Polytechnic in Kenya.
ALX Africa
Certification, Virtual Assistant
Completed a Virtual Assistant certification from ALX Africa.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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