Looking for a job

Rose Marie Bulaquena

@rosemariebulaquena

Virtual Assistant candidate with hospitality experience at San Antonio Resort, handling guest inquiries, reservations, and social media messages.

Philippines

Message

What I'm looking for

I’m seeking a Virtual Assistant role where I can apply my customer service, organization, and administrative support skills while continuing to develop professionally.

At San Antonio Resort, I handled guest inquiries, reservations, and requests, and assisted local and international guests with accommodations and hotel services. I also responded to email and social media inquiries and maintained records and administrative tasks.

At Jetsetter Travels, I assisted clients with reservations and itinerary questions, researched hotels, and maintained hotel information. I’m seeking to bring my hospitality, travel, and administrative experience to a Virtual Assistant role.

Experience

Work history, roles, and key accomplishments

Front Office Associate

San Antonio Resort

Nov 2023 - Mar 2026 (2 years 4 months)

Handled guest inquiries, reservations, and requests via phone, email, and social media. Managed guest concerns professionally and coordinated with departments to ensure smooth hotel operations.

Customer Service Guest Relations Reservations Email Support Phone Support Social Media Management Administrative Support Data Entry Inventory Management

Travel Sales & Reservation Agent

Jetsetter Travels

Jul 2022 - Nov 2022 (4 months)

Responded to customer inquiries regarding travel arrangements and reservations. Researched hotels, assisted with flight bookings, and coordinated with hotels and clients to arrange travel.

Travel Reservations Customer Service Email Support Online Research Data Entry Administrative Support Social Media Content Creation Flight Booking

ESL Teacher

51Talk

Jan 2022 - May 2022 (4 months)

Communicated with international students through online lessons. Provided clear verbal and written instruction in English and adapted communication to different learners.

English Teaching Online Teaching Communication Skills Adaptability Client Interaction