Maria Veronica De Vera
@mariaveronicadevera
Experienced reservations and administrative professional skilled in email management, booking systems, data entry, reporting and coordination.
What I'm looking for
I've managed high-volume reservation data, OTA platforms, and administrative operations at The Manila Hotel for 13 years, progressing from Telephone Operator to Room Reservation / OTA Supervisor.
I maintained accurate availability, allocations, rates, booking records, payment updates, and system changes across Booking.com, Agoda, Expedia, WebBeds, SABRE, and OPERA PMS. I also prepared audit, commission, and operational reports, coordinated with internal teams and external partners, and supervised daily workflow for accuracy.
Most recently, I provided virtual administrative support at ZennMore, processing wellness service bookings, checking practitioner availability, and organizing information and documentation. I'm continuing to build advanced Google Sheets, Microsoft Excel, and spreadsheet formula skills while adapting quickly to new systems and client workflows.
Experience
Work history, roles, and key accomplishments
General Virtual Assistant
ZennMore
Nov 2025 - Feb 2026 (3 months)
Provided virtual administrative support for client projects, processed wellness service bookings, and checked practitioner availability. Assisted with information organization, documentation, and administrative project requirements.
Education
Degrees, certifications, and relevant coursework
ABE International Business College
Bachelor of Science, Hotel and Restaurant Management
2007 - 2011
Grade: Cum Laude
Earned a Bachelor of Science in Hotel and Restaurant Management, graduating Cum Laude.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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