Ajha Calaycay
@arwhenjhanai
Resourceful virtual assistant and customer support specialist delivering reliable remote administrative services.
What I'm looking for
I am a detail-oriented virtual assistant and customer support professional with hands-on experience in social media content support, client communication, and administrative coordination. I create engaging captions, edit visual media, and help maintain consistent online brand presence while collaborating with clients remotely.
I have worked in remote virtual assistant roles and in a marketing BPO handling hotel booking inquiries and reservations, where I delivered clear professional communication, managed multiple inquiries efficiently, and maintained accurate documentation of customer interactions.
I am known for strong adaptability, time management, and the ability to quickly learn new systems while maintaining high standards of service quality and reliability in remote environments.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
De La Salle University - Dasmariñas
Aug 2025 - Nov 2025 (3 months)
Handled hotel booking inquiries and reservations in a fast-paced environment, delivering professional communication and managing multiple customer interactions to maintain accuracy and satisfaction.
Virtual Assistant
Remote
Oct 2024 - Mar 2025 (5 months)
Created social media captions and edited visual media to improve a client’s online presence and maintained consistent brand voice while executing remote administrative tasks independently.
Education
Degrees, certifications, and relevant coursework
De La Salle Health and Sciences Institute
Bachelor of Science, Nursing
2022 - 2023
Completed coursework toward a Bachelor of Science in Nursing at De La Salle Health and Sciences Institute from 2022 to 2023.
De La Salle University - Dasmariñas
Marketing
2021 - 2023
Attended De La Salle University - Dasmariñas with studies related to marketing/BPO from 2021 to 2023.
Holy Child Jesus Montessori Inc.
Senior High School Diploma, STEM
2017 - 2021
Completed Senior High School with STEM strand at Holy Child Jesus Montessori Inc. from 2017 to 2021.
Availability
Location
Authorized to work in
Portfolio
arwhenjhanaiporfolio.my.canva.siteSocial media
Job categories
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