Open to opportunities

Ajha Calaycay

@arwhenjhanai

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Resourceful virtual assistant and customer support specialist delivering reliable remote administrative services.

Philippines

Message

What I'm looking for

I seek a remote role where I can provide virtual administrative and customer support, contribute to social media content, and grow within a collaborative, responsive team.

I am a detail-oriented virtual assistant and customer support professional with hands-on experience in social media content support, client communication, and administrative coordination. I create engaging captions, edit visual media, and help maintain consistent online brand presence while collaborating with clients remotely.

I have worked in remote virtual assistant roles and in a marketing BPO handling hotel booking inquiries and reservations, where I delivered clear professional communication, managed multiple inquiries efficiently, and maintained accurate documentation of customer interactions.

I am known for strong adaptability, time management, and the ability to quickly learn new systems while maintaining high standards of service quality and reliability in remote environments.

Experience

Work history, roles, and key accomplishments

Customer Support Associate

De La Salle University - Dasmariñas

Aug 2025 - Nov 2025 (3 months)

Handled hotel booking inquiries and reservations in a fast-paced environment, delivering professional communication and managing multiple customer interactions to maintain accuracy and satisfaction.

Customer Service Reservations Complaint Resolution Documentation Time Management Communication

Virtual Assistant

Remote

Oct 2024 - Mar 2025 (5 months)

Created social media captions and edited visual media to improve a client’s online presence and maintained consistent brand voice while executing remote administrative tasks independently.