Open to opportunities

Lyka B

@lykab

Detail-oriented Virtual Assistant delivering reliable remote support in customer service, administration, and social media.

Philippines

Message

What I'm looking for

I’m looking for remote support work where I can manage emails, calendars, inboxes, and client communication—plus create and schedule social content. I bring a positive attitude, strong organization, and problem-solving to help clients and teams run smoothly.

I’m a detail-oriented and reliable Virtual Assistant with a background in customer service, administration, and social media tasks. I manage emails, calendars, and online content while staying tech-savvy, adaptable, and eager to learn new tools and systems.

In my internship experience, I assisted in daily operations by managing guest check-ins and check-outs, responding to employee inquiries, and supporting smoother workflows. I used Google Workspace (Docs, Sheets, Calendar, Gmail) and Microsoft Office (Word, Excel, Outlook) to keep information organized and communication clear.

More recently, as a Freelance Virtual Assistant and Social Media Manager, I handled client schedules, set appointments, and managed calendar invites. I responded to email inquiries, organized inboxes for better efficiency, created basic social media content with Canva, and scheduled posts—while using tools like Trello, Dropbox, and Google Drive for task and file management.

Experience

Work history, roles, and key accomplishments

Banquet Service Staff

Solaire Resort

May 2019 - Oct 2019 (5 months)

Coordinated with the service team to adjust table layouts for banquets, weddings, and corporate events while maintaining dining area readiness and hygiene. Provided customer service and chat support and used basic Canva for visual content.

Customer Service Chat Support Time Management Canva

Hotel Assistant Intern

Diamond Hotel Ph

Sep 2018 - Nov 2018 (2 months)

Supported daily hotel operations by assisting with guest check-ins/check-outs and delivering customer service while addressing employee inquiries. Managed schedules and documentation using Google Workspace tools (Docs, Sheets, Calendar, Gmail).

Customer Service Google Workspace Gmail Calendar Management Documentation Microsoft Office Task Management Guest Check in Check out

Freelance Virtual Assistant

Freelance

Jan 2024 - Present (2 years 2 months)

Managed client schedules by setting appointments and handling calendar invites, and improved inbox efficiency by responding to email inquiries and organizing messages. Created basic social media content with Canva, scheduled posts, and supported travel booking and itinerary planning.

Virtual Assistance Calendar Management Appointments Social Media Content Creation Canva