RDRosamaria D'Onghia
@rosamariadonghia
Bilingual business student skilled in customer service, admin support, and data analysis.
ChileWhat I'm looking for
I am a bilingual Business and Economics student with hands-on experience in customer service, administrative coordination, and digital support across retail and service environments. I bring clear, assertive communication, a results-oriented mindset, and the ability to perform in dynamic, high-demand settings.
My experience includes multichannel customer support, filing and digital documentation, website and platform updates, and in-store sales and merchandising. I have applied Excel and Power BI for data analysis and reporting, and I support digital marketing and task management efforts.
I am focused on developing a career in services and contact centers where I can leverage my communication, problem-solving, and teamwork strengths while continuing to grow technically and contribute to quality-driven processes.
Experience
Work history, roles, and key accomplishments
Administrative Support
D’Capitales Limitada
Apr 2025 - Present (8 months)
Performed filing and organization of physical and digital documents, updated management software records, and maintained the company website and corporate platforms to improve information accuracy and accessibility.
Salesperson
Scalpers Corner Falabella
Jun 2025 - Jul 2025 (1 month)
Provided personalized in-store customer service and advising, executed visual merchandising and restocking to maintain product availability and presentation standards.
Customer Support
El Clip, Arte, Libros & Tapas
Oct 2023 - Apr 2024 (6 months)
Managed reservations, payments, and customer inquiries via phone and email while organizing the reception area and providing personalized guest assistance to improve service quality.
Education
Degrees, certifications, and relevant coursework
USUniversidad San Sebastián
Bachelor's Degree, Business and Economics
Pursuing a Bachelor's Degree in Business and Economics with coursework relevant to business administration and economics; currently enrolled.
Colegio Las Colinas
High School Diploma, General Secondary Education
Completed High School Diploma with graduation in 2022.
Availability
Location
ChileAuthorized to work in
Job categories
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