Emilia O'Neill
@emiliaoneill
Detail-oriented administrative professional with strong communication skills.
What I'm looking for
I am a dedicated administrative professional with a proven track record in providing exceptional support to senior-level executives. Currently, I serve as a Virtual Personal Assistant at the Nigerian Export Promotion Council, where I manage high-priority information, schedule meetings, and ensure seamless communication between clients and executives. My experience has honed my ability to handle confidential information with discretion and efficiency.
Previously, I worked as a Communication Executive at Abuja Film Academy, where I developed a customer complaint database and managed the company's social media presence. My role involved addressing inquiries and creating weekly reports that highlighted customer feedback and achievements. Additionally, my tenure as Support Staff in the Customer Complaint Department at the Nigerian Electricity Distribution Commission equipped me with the skills to resolve customer issues effectively and maintain a high level of service.
Experience
Work history, roles, and key accomplishments
Virtual Personal Assistant
Nigerian Export Promotion Council
Jan 2021 - Present (4 years 5 months)
Managed schedules and appointments for senior staff, handled confidential information, and communicated with clients via calls and emails.
Communication Executive
Abuja Film Academy
Jan 2018 - Jan 2020 (1 year 11 months)
Addressed inquiries, created a customer complaints database, wrote reports, managed social media, and developed communication lines.
Support Staff
Nigerian Electricity Distribution Commission
Jan 2018 - Jan 2020 (1 year 11 months)
Responded to customer inquiries through various channels, documented incoming and outgoing communications, and resolved complaints.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Master of Education, Administration and Planning
2022 - 2024
Pursuing a Master's degree in Administration and Planning, focusing on effective management strategies and educational administration.
University of Calabar
Bachelor of Arts (Education), History
2014 - 2017
Completed a Bachelor of Arts in Education with a focus on History, gaining insights into historical events and their impact on society.
Federal Government College Ikot Ekpene
Secondary School Certificate
2006 - 2012
Completed secondary education, developing foundational skills in various subjects and preparing for higher education.
Liberty Nursery and Primary School Ikot Ekpene
Primary School Certificate
2000 - 2006
Completed primary education, establishing basic literacy and numeracy skills essential for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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