Emilia O'NeillEO
Open to opportunities

Emilia O'Neill

@emiliaoneill

Detail-oriented administrative professional with strong communication skills.

Nigeria

What I'm looking for

I am seeking a role that values communication and offers growth opportunities.

I am a dedicated administrative professional with a proven track record in providing exceptional support to senior-level executives. Currently, I serve as a Virtual Personal Assistant at the Nigerian Export Promotion Council, where I manage high-priority information, schedule meetings, and ensure seamless communication between clients and executives. My experience has honed my ability to handle confidential information with discretion and efficiency.

Previously, I worked as a Communication Executive at Abuja Film Academy, where I developed a customer complaint database and managed the company's social media presence. My role involved addressing inquiries and creating weekly reports that highlighted customer feedback and achievements. Additionally, my tenure as Support Staff in the Customer Complaint Department at the Nigerian Electricity Distribution Commission equipped me with the skills to resolve customer issues effectively and maintain a high level of service.

Experience

Work history, roles, and key accomplishments

NC

Support Staff

Nigerian Electricity Distribution Commission

Jan 2018 - Jan 2020 (1 year 11 months)

Responded to customer inquiries through various channels, documented incoming and outgoing communications, and resolved complaints.

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria logoNN

National Open University of Nigeria

Master of Education, Administration and Planning

2022 - 2024

Pursuing a Master's degree in Administration and Planning, focusing on effective management strategies and educational administration.

University of Calabar logoUC

University of Calabar

Bachelor of Arts (Education), History

2014 - 2017

Completed a Bachelor of Arts in Education with a focus on History, gaining insights into historical events and their impact on society.

FE

Federal Government College Ikot Ekpene

Secondary School Certificate

2006 - 2012

Completed secondary education, developing foundational skills in various subjects and preparing for higher education.

LE

Liberty Nursery and Primary School Ikot Ekpene

Primary School Certificate

2000 - 2006

Completed primary education, establishing basic literacy and numeracy skills essential for further academic pursuits.

Tech stack

Software and tools used professionally

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Emilia O'Neill - Virtual Personal Assistant - Nigerian Export Promotion Council | Himalayas