AKINTAYO OLATUNJI
@akintayoolatunji
Detail-oriented Administrative Assistant delivering accurate records, smooth scheduling, and responsive customer support.
What I'm looking for
I’m a detail-oriented Administrative Assistant with proven experience supporting office operations, customer service, and administrative coordination. I manage calendars and schedules, organize communications and inboxes, maintain accurate records, and keep daily office functions running smoothly in fast-paced environments.
In my roles, I’ve provided front-line support, resolved inquiries, escalated complex issues, and improved satisfaction through follow-ups. I’ve also handled executive inbox management, appointment scheduling, vendor coordination, document digitization, high-accuracy data entry, improved filing systems, and administrative reporting—using tools like Microsoft Office, Google Workspace, and collaboration platforms. I bring strong organizational ability, accuracy, multitasking, and a commitment to handling confidential information responsibly.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
BBC Brain Box Communication
Jan 2025 - Present (1 year 3 months)
Provided front-line customer support by resolving inquiries, handling complaints, and escalating complex issues. Maintained accurate records of customer interactions and followed up to improve customer satisfaction.
Virtual Assistant / Admin Support
PWAN Group
Jan 2023 - Jan 2024 (1 year)
Managed an executive inbox, improved email organization, and scheduled appointments and meetings. Coordinated site-visit logistics, communicated with vendors, and digitized structured documents for easy access.
Office Assistant / Clerical Staff
Eleganza Industries
Jan 2023 - Jan 2024 (1 year)
Performed accurate data entry and record processing while handling daily phone inquiries and providing customer assistance. Coordinated staff schedules, improved filing for faster retrieval, and supported inventory tracking and administrative tasks.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor of Education (B.Ed), Educational Management
2019 - 2023
Earned a Bachelor of Education (B.Ed) in Educational Management at Ekiti State University from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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