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@rooseveltuser1

Client Success Coordinator at Apavale, coordinating 15 client accounts and digital marketing delivery.

Morocco
Message

At Apavale, I coordinate client success operations across multiple accounts, helping align client expectations with service delivery. I support a portfolio of up to 15 accounts and coordinate communication, deliverables, and workflows.

I review social media assets for quality before delivery and translate client feedback into actionable tasks for cross-functional teams. I also produce social media audit reports with performance insights and strategic recommendations.

At Freeks Corporation, I architected the organizational infrastructure and operational framework, directed financial planning and resource allocation, and spearheaded strategic marketing and brand positioning initiatives. I also developed communication campaigns and structured training programs for different age groups.

At Bark Media, I led content strategy across Discord, TikTok, and X, and moderated live AMAs and virtual events that reached 2,000+ concurrent participants. I developed a distinctive brand voice and initiated strategic partnerships and business development opportunities.

Experience

Work history, roles, and key accomplishments

AP
Current

Client Success Coordinator

Apavale

Jun 2025 - Present (1 year 5 months)

Coordinate end-to-end client success operations across multiple accounts, supporting seamless service delivery and alignment between client expectations and execution. Support a portfolio of up to 15 client accounts, managing communication, deliverables, and coordination requirements.

Education

Degrees, certifications, and relevant coursework

EA

Ecole Nationale de Commerce et de Gestion - Agadir

Master’s Degree, Financial and Accounting Management

2015 - 2021

Master’s Degree in Financial and Accounting Management from Ecole Nationale de Commerce et de Gestion - Agadir, Morocco, from 2015 to 2021.

GG

Google Digital Garage

The Fundamentals of Digital Marketing, Digital Marketing

Completed The Fundamentals of Digital Marketing certification in November 2020.

Tech stack

Software and tools used professionally

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