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Cheri User

@cheriuser

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Dedicated Case Manager with 25 years of mental health experience.

United States

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What I'm looking for

I seek a role that allows me to further support individuals in their recovery journey while fostering a collaborative and compassionate work environment.

I am a dedicated Case Manager with over 25 years of experience in mental health case management, specializing in working with adolescents and adults facing anxiety, substance abuse issues, and past trauma. My extensive background has equipped me with the skills to assess needs, develop individualized care plans, and coordinate services that support my clients' recovery and well-being.

Throughout my career, I have successfully managed a caseload of over 35 clients, including at-risk youth and families in crisis. I pride myself on my ability to transform challenging situations into positive outcomes, consistently exceeding care expectations. I collaborate with community partners to connect clients with essential resources, ensuring they receive the support they need to thrive.

My commitment to professional development is evident through my participation in in-service training and staff development programs. I am passionate about empowering clients to voice their needs while navigating complex healthcare and social service systems, and I strive to create a supportive environment that fosters their growth and recovery.

Experience

Work history, roles, and key accomplishments

Mental Health Case Manager/Recreational Therapy

Phoenix House

Jan 2016 - Present (9 years 6 months)

Provided emotional support and encouragement to patients, helping them overcome challenges and build confidence. Adjusted activities based on patients' needs, abilities, and progress to ensure they were safe, engaging, and therapeutic.

Recreational Therapy Emotional Support Treatment Planning Crisis Intervention Creative Writing Cooking Therapy

Case Manager

Kings View Counseling Svc

Apr 1997 - Present (28 years 3 months)

Managed a caseload of 35+ clients, including at-risk youth, homeless individuals, and families in crisis. Conducted thorough assessments to identify client needs and develop personalized intervention plans.

Mental Health Assessments Treatment Planning Crisis Intervention Case Management Motivational Interviewing Trauma Informed Care Documentation And Reporting

Education

Degrees, certifications, and relevant coursework

Brandman University

Master of Marriage Family Therapy, Marriage Family Therapy

Currently pursuing a Master's degree in Marriage and Family Therapy, focusing on systemic approaches to mental health. Developing advanced clinical skills for working with individuals, couples, and families.

Brandman University

Bachelor of Psychology, Psychology

Studied the fundamentals of psychology, gaining insights into human behavior and mental processes. Developed a strong foundation in psychological theories and research methods.