Ronin User

RU

Open to opportunities

Ronin User

@roninuser

Dedicated Mandarin language expert with strong translation skills.

What I'm looking for

I am seeking opportunities in language translation and customer support in a competitive environment.

Hello, I am Al Mubdi, currently working as an Associate for International Language at Walmart Seller Support. I hold both a graduation and master's degree in Chinese (Standard) language from Visva Bharati University. My fluency in Chinese, English, Hindi, and Bengali allows me to effectively communicate and translate various documents between Chinese and English.

Throughout my career, I have gained valuable experience as an on-site interpreter and translator. I have successfully translated over 150 pages of a Chinese manual travel guidebook into English and have served as an interpreter in multiple high-stakes meetings between Chinese and Indian counterparts. My dedication and hard work have always driven me to achieve excellence in my roles.

Experience

Work history, roles, and key accomplishments

WS

Current

Associate - International Language

Current

Walmart Seller Support

Apr 2023 - Present (2 years 2 months)

Currently working as an Associate for International Language at Walmart Seller Support, specializing in Chinese language support. Responsible for assisting customers and providing language expertise.

Customer Service Communication Mandarin English Hindi Salesforce GeCRM Troubleshooting

FR

Freelance Translator

Freelancer.com

Jan 2021 - Jan 2022 (1 year)

Translated over 150 pages of Chinese manual travel guidebook into English, along with other related translation tasks.

Translation Mandarin English Communication MS Office Time Management Customer Service Writing

KM

On-site Interpreter

Kolkata Metro

Jan 2020 - Feb 2020 (1 month)

Worked as an interpreter in meetings between Chinese and Indian counterparts to review work progress for procurement of door safety systems from China.

Mandarin English Communication Negotiation MS Office Customer Service Team Collaboration Problem Solving

SS

On-site Interpreter

Shyam Steel

Jan 2019 - Feb 2019 (1 month)

Served as an interpreter for machine installation bought from a Chinese firm at Jharsuguda Shyam Steel plant.

Mandarin English Communication MS Office Customer Service Team Collaboration Problem Solving Negotiation

AF

Interpreter

Anmol Biscuit Factory

Jan 2019 - Feb 2019 (1 month)

Acted as an interpreter for the installation of a cream pasting machine.

Mandarin English Communication Customer Service Team Collaboration Problem Solving Negotiation MS Office

TP

Interpreter

Tata Steel Plant

Jan 2018 - Feb 2018 (1 month)

Worked as an interpreter to finalize procurement deals between Tata Steel Plant, Kharagpur and a Chinese company.

Mandarin English Communication Negotiation Customer Service Team Collaboration Problem Solving MS Office

Education

Degrees, certifications, and relevant coursework

VU

Visva Bharati University

Graduation in Chinese Language, Chinese Language

2019 - 2021

Grade: 68%

Graduated with a Bachelor's degree in Chinese Language, emphasizing fluency and translation skills.

VU

Visva Bharati University

Master's in Chinese Language, Chinese Language

2015 - 2021

Grade: 61%

Completed a Master's degree in Chinese Language, focusing on advanced language skills and cultural understanding.

BS

Burwan NS High School

12th Grade

2015 - 2015

Grade: 87.2%

Completed 12th grade with a strong performance in academics.

TS

Telduma High School

10th Grade

2013 - 2013

Grade: 82%

Completed 10th grade with a solid academic foundation.

Tech stack

Software and tools used professionally

Salesforce

Gmail

Zendesk

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Language Specialist Customer Support Market Research Analyst

Skills

Mandarin Chinese English Hindi Translation Customer Service MS Office Salesforce Zendesk GeCRM Gmail

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