Open to opportunities

deepa bala

@deepabala

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Cantonese-Mandarin Specialist with 7 years of translation experience.

India

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What I'm looking for

I am looking for a role that values language skills and offers opportunities for professional growth in a collaborative environment.

I am a dedicated Cantonese-Mandarin Specialist with over 7 years of experience in translation and interpretation across various domains, including finance, insurance, and telecommunications. My journey has equipped me with a robust understanding of complex documents and the ability to communicate effectively with diverse stakeholders. I have a proven track record of enhancing operational efficiency through precise translations and compliance checks.

Currently pursuing my MBA from the Faculty of Management Studies, I have honed my skills in team building and customer care support, particularly for Greater China clients. My freelance teaching experience has further enriched my understanding of the Chinese language and culture, allowing me to share my knowledge with others. I am passionate about leveraging my language skills to bridge communication gaps and facilitate successful business transactions.

Experience

Work history, roles, and key accomplishments

Sr. Catalog Specialist

Amazon India Pvt. Ltd

Sep 2017 - Present (7 years 9 months)

Populated and wrote content in Chinese for product catalogs on the Amazon Web Site. Coordinated with vendors and manufacturers, identified and corrected errors, and maintained records of work.

Content Writing Chinese Customer Experience

Mandarin-Cantonese Expert

Swiss-re

Apr 2016 - Present (9 years 2 months)

Translated financial and medical documents between English and Chinese. Performed AML searches for HNW clients in Chinese and provided customer care support for HK clients.

Translation Mandarin Cantonese AML Customer Support Underwriting

Chinese Language Teacher & Interpreter

Freelance

Taught Chinese language and performed data labeling for Microsoft using Bing. Provided Chinese language interpretation services for various companies including Volvo India Pvt. Ltd, Vivo, Mphasis, Huawei, and One Touch.

Data Labeling Interpretation Translation

Mandarin Specialist

IHG

Apr 2018 - Present (7 years 2 months)

Worked on People-soft for invoice generation in Mandarin, Japanese, and Cantonese, and resolved queries from Chinese stakeholders. Translated vendor maintenance forms and agreements, ensuring compliance with GC Tax Requirements for Centralized Purchase Orders Helpdesk.

Peoplesoft Mandarin Cantonese Japanese Concur Vendor Management Compliance Customer Support

Education

Degrees, certifications, and relevant coursework

Faculty of Management Studies, Delhi

MBA-EX, Business Administration

Grade: 67%

Pursued an Executive Master of Business Administration program. Achieved a grade of 67%.

Jiwaji University

B.Sc. Biotechnology, Biotechnology

Grade: 70%

Obtained a Bachelor of Science in Biotechnology with a 70% grade. The curriculum covered fundamental principles and applications in biotechnology.

Jawahar Lal Nehru University, Delhi

Masters in Chinese Language, Chinese Language

Grade: 67%

Activities and societies: Participated in CHUNJIE (Chinese cultural festival) and KALLOL (Annual cultural and sports festival, won gold medal in Cricket and Football).

Completed a Master's degree in Chinese Language, achieving a 67% grade. This program provided in-depth knowledge of Chinese linguistics and culture.