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Roja RoseRR
Open to opportunities

Roja Rose

@rojarose

I build client relationships and translate business needs into data-driven solutions.

India
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What I'm looking for

I'm seeking a Business Analyst or technical support role where I can apply requirement gathering, stakeholder communication, SQL, Excel, and data-driven problem-solving to improve client and business outcomes.

I've built client relationships, managed sales operations, and resolved service issues across Amplifon India, Sungeomatic, and Pratham Motors. I bring more than seven years of experience in sales, business development, and client relationship management.

At Amplifon India, I managed order processing, payment collection, account maintenance, clinic operations, and client engagement. I also trained junior agents and was recognized with the Best Client Advisor Award – South Region for client engagement, customer satisfaction, and revenue contribution.

At Sungeomatic, I generated international leads for geomantic and mapping projects and coordinated requirements between overseas clients and internal project teams. At Pratham Motors, I managed insurance processing, complaint resolution within TAT, and sales and insurance data analysis.

I'm seeking to apply my Business Analyst certification, requirement-gathering experience, SQL, Excel, and technical foundation in a Business Analyst or technical support role.

Experience

Work history, roles, and key accomplishments

SL

Business Development Executive

Sungeomatic Pvt. Ltd.

Oct 2021 - Nov 2022 (1 year 1 month)

Generated international leads for geomantic and mapping projects, liaised between overseas clients and internal teams, and managed end-to-end client communication.

Education

Degrees, certifications, and relevant coursework

ST

Shridevi Institute of Technology

Bachelor of Engineering, Computer Science

Pursued a Bachelor of Engineering in Computer Science, completing a final year project on IoT-based noise and air pollution control.

AC

Arya Bharathi Polytechnic College

Diploma, Computer Science

Completed a Diploma in Computer Science, including a project on a hospital/patient management system.

Tech stack

Software and tools used professionally

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