JAGDISH BORDE
@jagdishborde
I’m a senior business analyst specializing in compliant digital insurance journeys across life, health, and term.
IndiaWhat I'm looking for
I’m a Business Analyst with 6+ years of experience in the Indian insurance domain across life, health, and term insurance, working in both insurer and insurtech/aggregator environments. I specialize in requirement elicitation and documentation (BRD/FRD, user stories), mapping AS-IS/TO-BE processes with BPMN 2.0, and defining business rules for premium and benefit calculation across the full policy lifecycle.
I bridge business, product, and technology teams to deliver customer-centric, regulator-aligned outcomes—translating IRDAI norms into system rules for free-look, grace period, lapse and revival, nomination, and claims settlement timelines. I also specify integrations with PAS, CRM, underwriting engines, payment gateways, and KYC/medical-vendor APIs, and support delivery through Agile sprints (acceptance criteria, UAT) and traceable requirement management.
Experience
Work history, roles, and key accomplishments
Business Analyst
Axis Max Life Insurance
Oct 2024 - Present (1 year 9 months)
Gather and document business requirements for life and term insurance policy journeys, including underwriting, policy servicing, and claims. Define business rules and processes using BPMN 2.0, and specify integrations with PAS, underwriting, payments, and KYC/medical-vendor APIs.
Business Analyst
InsuranceDekho
Apr 2023 - Sep 2024 (1 year 5 months)
Bridge business and technology teams to gather and document requirements for an insurance aggregator quote-to-policy journey across health, life, and motor products. Define product business rules, specify insurer API integration requirements, and support UAT/defect triage in Jira within an Agile delivery model.
Business Analyst
Turtlemint
Aug 2019 - Mar 2023 (3 years 7 months)
Gather and document business requirements for an insurtech distribution platform serving advisors and customers across health, life, and motor insurance. Map end-to-end distribution journeys, define insurance and distribution rules aligned with IRDAI norms, and specify insurer system API integrations.
Senior Managing Partner
Kotak Life Insurance
Aug 2018 - Aug 2019 (1 year)
Served as a front-line sales manager responsible for recruiting partners and advisors and driving target-based selling to grow sales and revenue. Led and trained a team to improve performance and support revenue growth.
Assistant Manager
Tata Tele Business Services (TTBS)
Jun 2017 - Aug 2018 (1 year 2 months)
Expanded the distribution and sales network by increasing SIM and data sell-out outlets in the assigned territory. Managed relationships with retailers and field sales executives and produced market intelligence on customer trends and competitor performance.
Education
Degrees, certifications, and relevant coursework
Savitribai Phule Pune University
MBA / PGDM, Marketing
Grade: 8.0/10
Completed an MBA/PGDM in Marketing with a score of 8.0/10.
University of Mumbai
B. Tech / B.E., Electronics & Telecommunication
Grade: 62%
Completed B.Tech/B.E. in Electronics & Telecommunication with a score of 62%.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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