Rohit User
@rohituser8
Jr. IT Supervisor at DEX IT Global supporting live exam systems for 4,000+ candidates per cycle.
IndiaWhat I'm looking for
At DEX IT Global (formerly NSEIT), I supervise day-to-day IT operations for live exam centers supporting 4,000+ candidates per cycle. I install and configure Windows and Linux systems, including OS imaging, BIOS/UEFI setup, and disk partitioning.
During live sessions, I diagnose system, hardware, and network issues and configure connectivity, DNS, DHCP, and SonicWall firewall settings. I also supervise a 6-person team and built standard operating procedures from recurring incidents.
On the TradeGence beta project, I onboarded and supported users on a live fintech platform and tracked product issues in Jira. I’m completing a Bachelor of Computer Applications at Barkatullah University and am available immediately for full-time IT support, system administration, or IT operations roles.
Experience
Work history, roles, and key accomplishments
Jr. IT Supervisor
DEX IT Global
Jun 2026 - Present (4 months)
Supervise IT operations for live exam centers supporting 4,000+ candidates per cycle, including system deployment, network configuration, and hardware troubleshooting. Lead a 6-person team and manage technical escalations during live sessions.
Beta Testing, User Onboarding & Sales
TradeGence
Apr 2026 - May 2026 (1 month)
Onboarded and supported 15 beta users on a live fintech platform, guiding them through setup and first use. Logged and tracked product issues in Jira and served as the main point of contact between beta users and the CEO.
Education
Degrees, certifications, and relevant coursework
Barkatullah University
Bachelor of Computer Applications, Computer Applications
Pursuing a Bachelor of Computer Applications with an expected graduation in 2027.
Cisco Networking Academy
Networking Essentials, Networking
Completed the Networking Essentials certification.
EF SET
EF SET English Certificate, English
Grade: C1 Advanced
Achieved the EF SET English Certificate at C1 Advanced level.
HubSpot Academy
HubSpot CRM Certification, CRM
Completed the HubSpot CRM certification.
National Skill Development Corporation
Data Entry Certificate, Data Entry
Completed the Data Entry certification.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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