Open to opportunities

Rohit Rawat

@rohitrawat2

Message

I’m an analytical service support engineer turning SQL and Python data into uptime-improving insights.

India

Message

What I'm looking for

I’m looking for a Data Analyst role where I can use SQL, Python, and visualization to turn operational data into actionable decisions—improving reliability through trend analysis, reporting, and stakeholder-aligned solutions.

I’m an Analytical Service Support Engineer with experience in technical troubleshooting and system maintenance. I’m known for translating complex technical issues into actionable data insights, and I’ve worked on improving system uptime through proactive trend analysis and reporting.

At Prontastic IT Services LTD., I’ve supported client operations by sending daily reports and coordinating with engineers around the Indian railway. I also participate in AMCC calls to collect data and save it in Excel using VLOOKUP and pivot tables, while aligning solutions with stakeholder business goals and user experience requirements.

I’m building my career toward data work by leveraging strong SQL, Python, and visualization skills. I hold a BCA, completed responsive web design certification, and stay active in hackathons and coding—solving 200+ problems across platforms like LeetCode and Codingninjas.

Experience

Work history, roles, and key accomplishments

Current

Service Support Engineer

Current

Prontastic IT Services Ltd

Oct 2025 - Present (8 months)

Provided daily client reporting and coordinated with engineers and stakeholders for AMC data collection and service support activities. Organized and processed operational data in Excel using VLOOKUP and pivot tables to support ongoing troubleshooting and delivery of solutions.

Service Support Technical Troubleshooting AMC Data Collection Pivot Tables Data Analysis SQL Python