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Rohan Rajvansh

@rohanrajvansh

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Customer Success Manager at MOVEINSYNC who added ₹2 Cr revenue through a Bosch managed-services deal.

India

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At MOVEINSYNC, I own an ₹8 Cr ARR enterprise portfolio and closed renewals and expansions across 10+ accounts. I added ₹2 Cr revenue by winning a three-year Bosch managed-services RFQ.

I lifted digital adoption by 30% through customer success plans and product feedback, and delivered ₹65L in annual savings for Bosch through fleet rightsizing. I also created ROI case studies, including Delta Airlines as a reference for Singapore Airlines.

Before MOVEINSYNC, I advanced from Assistant Account Manager to Account Manager at SMARTWORKS, where I onboarded 70+ enterprise clients and improved retention by 10%. At WORKAFELLA, I converted six strategic show-arounds into clients, growing monthly revenue by ₹12L+.

Experience

Work history, roles, and key accomplishments

Current

Client Account Lead - India

Current

Moveinsync

Feb 2026 - Present (9 months)

Owned a quota-based ₹8 Cr ARR enterprise portfolio, closing contract renewals and account expansion across 10+ enterprise accounts. Added ₹2 Cr revenue by winning a 3-year Bosch managed-services RFQ and built a ₹7 Cr ARR pipeline.

Salesforce Customer Success Retention Renewals Upselling Cross Selling Pipeline Forecasting Stakeholder Management AI Workflow Automation Claude Gmail Customer Health Dashboards Product Usage Analysis

Account Manager

Smartworks

Oct 2024 - May 2025 (7 months)

Independently led 30+ high and medium tier projects, orchestrating discussions with 50+ stakeholders. Drove 40% ASR growth through upsell of event spaces and increased client retention by 10%.

Stakeholder Management Customer Success Upselling Retention Onboarding NPS KPI Tracking SOP standardization Training Mentorship

Assistant Account Manager

Smartworks

Apr 2021 - Oct 2024 (3 years 6 months)

Managed key accounts and contributed to customer success initiatives, including onboarding and retention efforts. Supported business growth through strategic account management.

Account Management Customer Success Onboarding Retention Stakeholder Management

Management Trainee

Workafella

Jun 2019 - Apr 2021 (1 year 10 months)

Grew monthly revenue by ₹12L+ by converting 6 strategic show-arounds into clients within a single quarter. Increased upsell conversions by 30% by building champions across 25+ accounts.

Sales Upselling Customer Relationship Management Revenue Growth