Raphael Ferreira

I work as a Functional Business Specialist for one of the world's largest global fast-food chains, playing a strategic role at the interface between business and technology teams, with a focus on value delivery and continuous system improvement.

Key responsibilities and deliverables:
• Acting as a stakeholder manager, serving as the focal point between the client and technical teams (cross-funct

As a Solutions Coordinator at Capgemini, a global leader in consulting, technology services, digital transformation, and engineering.

I work closely with stakeholders and cross-functional teams to understand business challenges, define effective solutions, and support the successful delivery of initiatives that generate business value while aligning customer expectations with technical feasibilit

Capgemini is a global consulting, digital transformation, technology, and engineering services leader.
The Group is at the forefront of innovation to address the full range of customer opportunities in the evolving cloud, digital, and platforms world. Building on its strong heritage spanning over 50 years and deep industry-specific knowledge, Capgemini enables organizations to realize their busin

As a Business Technology Analyst at Capgemini, I am responsible for creating and controlling the backlog of a squad in a project for a large fast food chain.

My responsibilities in this position:
• Survey of scope and requirements;
• Creation and maintenance of backlogs;
• Creation of user stories;
• Sprint planning;
• Documentation;
• Presentation to foreign customers;
• Alignment meetings;
• Pr

As HyperCare Project Manager Office (PMO) at Carrefour, I am responsible for follow the stores in the first three days after a system conversion.
My responsibilities in this position:
• Collect the store issues;
• Send the issues to the respective teams to fix them;
• Follow the issues resolution;
• Join in war room meetings;
• Send status reports during the system conversion
• Create and s

As a Business Technology Analyst at Capgemini, I am responsible for creating and controlling the backlog of a squad in a project for a large fast food chain.

My responsibilities in this position:
• Survey of scope and requirements;
• Creation and maintenance of backlogs;
• Creation of user stories;
• Sprint planning;
• Elaboration of documentation;
• Presentation to foreign customers;
• Alignment

Paraná Banco offers credit to civil servants, retirees, and INSS pensioners, in addition to investment products, headquartered in Curitiba/PR. Founded in 1979 and belongs to the JMalucelli Group.

As a systems analyst at Paraná Banco, I am responsible for the payroll portal area, coordinating third-party teams, projects, implementations, and support for new features.

My responsibilities in this p

Sumitomo is an automotive tire factory that owns the brands Dunlop and Falken, based in Fazenda Rio Grande/PR. Founded in 2011 and owned by the Sumitomo Rubber Industries Group, which was founded in 1909.

As a senior systems analyst at Sumitomo, I coordinate teams and projects, deploy and support processes, and participate in the entire .NET software development cycle.

My responsibilities in thi

ESAT is a provider of IT services, software, and consulting, headquartered in Curitiba/PR.

As a senior developer analyst at ESAT, I was responsible for coordinating teams, projects, and the entire software development cycle in Sharepoint.

My responsibilities in this position:
• Leadership of technical teams and assistance in the selection process for new company employees.
• Scope gathering for

CINQ is a provider of IT services, software, and consulting, headquartered in Curitiba/PR. Founded in 2000, it has headquarters in Ponta Grossa/PR, São Paulo/SP, and Miami – USA.

As a developer analyst, I was responsible for developing a workflow system for airlines, applying emergency service kiosks simulation, and coordinating a team in allocation.

My responsibilities in this position:
• Leade

As a junior systems analyst at ICI, I was responsible for participating in the entire .NET software development cycle.

My duties in this position:
• Scope gathering for projects and designing diagrams using UML notation.
• Development of critical system components and implementation of an automated report generation system.
• Implementation of generators for classes, procedures, and screens.
• Cr

Teledata is a telecommunications and information technology company headquartered in São Paulo/SP with an operating unit in Curitiba/PR. Founded in 1987.

As a junior programmer analyst, I was responsible for participating in the entire .NET software development cycle.

My responsibilities in this position:
• Implementation of Team Foundation Server (TFS).
• Provision of support for the ticketing

Issued Aug 2017

Issued Nov 2015