Rofiat Hassan

Support school administration by logging payments, maintaining student and parent records, drafting official correspondence, coordinating procurement, and planning termly events to improve operations and revenue.

Managed an author’s email and calendar, transcribed audio into publication-ready text, maintained digital workflows, and created SOPs to improve task efficiency while preserving confidentiality.

Responded to customer emails and chats, resolved account issues and complaints, logged interactions, and collaborated with teams to improve service processes and client satisfaction.

Maintained daily sales records, managed front-counter sales and local deliveries, collected payments, and optimized displays to reduce waste and encourage repeat customers.

Served as secretary in a poultry business handling records and customer service, then assisted in a health centre performing basic lab tests and managing patient records during a 6-month training.

Completed the National Youth Service Corps program in June 2024.

Bachelor of Science in Biochemistry completed in 2021 with focus on biochemical principles and laboratory techniques.

Obtained an Ordinary National Diploma in Science Laboratory Technology, completed in 2016 with practical laboratory training.

Completed secondary education and received High School Leaving Certificate in 2013.

Completed primary education and received Primary School Leaving Certificate in 2007.

Completed Virtual Assistant training focused on remote administrative and task-management skills.

Completed Executive Assistant training covering administrative support and remote work best practices.