Adefunke Siyanbade
@adefunkesiyanbade
Detail-oriented virtual assistant and customer support professional.
What I'm looking for
I am a detail-oriented Virtual Assistant and Customer Support professional with over five years of remote administrative and customer-facing experience across retail, logistics, education, and nonprofit environments. I specialize in email and calendar management, documentation, data entry, multi-channel customer communication, and supporting operational workflows to improve first-contact resolution and customer satisfaction.
I have coordinated logistics and deliveries, maintained accurate records, onboarded members, supported event coordination, and taught administrative classroom duties while volunteering for NGOs on training and event support. I learn new tools quickly (Google Workspace, Microsoft Suite, Notion, HubSpot) and reliably deliver organized, timely support in fast-paced remote settings.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Rodney’s Collection
May 2025 - Present (9 months)
Provide multi-channel customer support and administrative services, handling inquiries across phone, email, chat, and social media while managing inboxes, schedules, and documentation to improve first-contact resolution and operational efficiency.
Customer Service & Logistics Coordinator
Fila Yoruba
Mar 2024 - Apr 2025 (1 year 1 month)
Coordinated customer service and logistics operations, liaising with logistics partners to manage deliveries, returns, and order follow-ups while maintaining accurate customer and delivery records to improve engagement.
Class Teacher (Administrative)
New World Emerald School
Sep 2022 - Mar 2024 (1 year 6 months)
Managed student records, performance tracking, parent communications, and classroom scheduling while supporting administrative tasks to maintain organized academic operations.
Administrative Assistant
The Elevation Church
Aug 2019 - Sep 2022 (3 years 1 month)
Onboarded new members, maintained accurate records, supported event coordination, and managed inquiries to ensure smooth community and administrative operations.
Administrative Assistant
Fountain of Wisdom
Apr 2018 - Jun 2019 (1 year 2 months)
Managed data entry, internal records, and administrative documentation while preparing basic reports and supporting daily office operations.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Bachelor of Arts, Theatre Arts
Grade: Second Class Upper Division
Earned a Bachelor of Arts in Theatre Arts with Second Class Upper Division from the University of Ibadan.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Adefunke?
You can contact Adefunke and 90k+ other talented remote workers on Himalayas.
Message AdefunkeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
