Roelien VICKERS
@roelienvickers
Results-driven sales and customer service professional with financial services expertise.
What I'm looking for
I am a results-driven sales and customer service professional with hands-on experience in financial services, lead generation, and client relationship management. I consistently convert leads into sales through high-volume outbound calling and persistent follow-up.
I have processed credit applications, verified client documentation for compliance, and maintained detailed CRM records to ensure smooth application pipelines and successful onboarding. I deliver regulatory disclosures accurately while supporting clients through the application lifecycle.
My background includes meeting and exceeding call and lead-transfer targets, resolving customer inquiries, and managing point-of-sale transactions in fast-paced environments. I bring strong communication, attention to detail, and multitasking skills to every role.
I am eager to leverage my sales expertise and financial-services knowledge to drive revenue growth and enhance customer satisfaction, and I am willing to relocate to pursue the right opportunity.
Experience
Work history, roles, and key accomplishments
Financial Advisor
BPO Group
Jan 2025 - Jul 2025 (6 months)
Processed credit card applications, verified client documentation for regulatory compliance, and managed application pipelines to improve onboarding and customer satisfaction.
Sales Consultant
BPO Group
Sep 2024 - Jan 2025 (4 months)
Conducted high-volume outbound calls to generate qualified leads, delivered scripted sales presentations, and consistently met lead transfer and call volume targets.
Part-time Cashier
Amigos Fast Food
Mar 2024 - Sep 2024 (6 months)
Processed POS transactions, managed inventory monitoring and order calls, and delivered friendly customer service in a high-volume fast-food environment.
Education
Degrees, certifications, and relevant coursework
Teneo Online Education
Grade 12, Secondary Education
2024 - 2024
Completed Grade 12 studies remotely through Teneo Online Education and rewrote several subjects, awaiting final results in January 2026.
Bastion
Grade 11, Secondary Education
2020 - 2022
Attended Bastion in Krugersdorp and completed education from Grade 8 through Grade 11.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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