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Portia Mudau

@portiamudau

Dynamic sales professional with a proven track record in client engagement.

South Africa

What I'm looking for

I am seeking a role that allows me to leverage my sales expertise in a dynamic environment, focusing on client relationships and team collaboration.

As a dynamic and results-driven sales professional, I have extensive experience in client engagement, customer retention, and closing deals. My ability to build rapport with English-speaking international clients through effective communication and persuasive sales strategies has consistently enabled me to exceed sales targets. I thrive in high-pressure environments and am adept at managing client relationships, contributing to high-performing teams, and enhancing customer satisfaction.

In my recent role as a Client Care Representative at Oaksure Financial Services, I not only exceeded monthly sales targets but also delivered exceptional service by handling client inquiries and processing claims with professionalism and efficiency. My previous experiences as a Cashier at Pick 'N' Pay and a Waitress at The View & Grill Pub have further honed my customer service skills, allowing me to adapt quickly and effectively to various customer needs while maintaining a friendly demeanor.

Experience

Work history, roles, and key accomplishments

OS

Client Care Representative

Oaksure Financial Services

Apr 2023 - Mar 2024 (11 months)

Exceeded monthly sales targets by delivering effective closing strategies and retaining high-value clients. Handled client inquiries, policy amendments, and claims processing with professionalism and efficiency, enhancing customer satisfaction through personalized communication.

PP

Cashier

Pick 'N' Pay

Apr 2021 - Jan 2023 (1 year 9 months)

Delivered exceptional customer service in a high-pressure retail environment. Handled financial transactions accurately while maintaining a friendly demeanor and contributed to team goals by upselling products and ensuring customer retention.

TP

Waitress

The View & Grill Pub

Dec 2014 - Jan 2019 (4 years 1 month)

Provided outstanding service by addressing customer needs promptly and professionally. Strengthened multitasking skills by managing multiple tables and processing payments efficiently.

Education

Degrees, certifications, and relevant coursework

Portia hasn't added their education

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Tech stack

Software and tools used professionally

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Portia Mudau - Client Care Representative - Oaksure Financial Services | Himalayas