At Neogrid, I defined the strategy and roadmap for NIA, a generative AI copilot for retail and supply chain. The product reached 15 active enterprise clients and over 1,000 monthly users.
I improved NIA’s AI quality by prioritizing data curation and guardrails, reducing incorrect responses from 35% to 5%. I also shaped a nine-stage data quality workflow that raised the average DQ Score from 72% to 93%.
At Linx (StoneCo), I led the creation of its Conversational Commerce product from discovery through launch, working with Engineering, Design, and Data to define the MVP and roadmap. The launch contributed to 20 qualified opportunities, seven closed contracts, and a 35% conversion rate.
Before product management, I worked across financial services, sales, and business operations, including managing teams of up to 25 people at Santander Brasil. I hold MBAs in Project Management and Agile Methodologies, and Finance & Banking.
