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Adriana Ribeiro FigueiredoAF
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Adriana Ribeiro Figueiredo

@adrianaribeirofiguei

Senior Product Manager at Leroy Merlin who grew app monthly active users by 31% and increased customer retention by 15%.

Brazil
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What I'm looking for

I'm seeking a Senior Product Manager, Lead Product Manager, or Group Product Manager role where I can shape product vision, strategy, roadmaps, and outcomes.

At Leroy Merlin, I led the strategy and evolution of the e-commerce app, improving its customer experience and business contribution. The app’s monthly active users grew by 31%, customer retention rose by 15%, and it accounted for 28.4% of online sales.

I also shaped a product hypothesis for AI on product pages and validated it through testing, with a 32% increase in sales. I worked on checkout improvements and explored payment innovations, including adding Nubank card payments to Leroy Merlin’s payment ecosystem.

At TOTVS, I worked on growth and retention for a B2B SaaS platform, running experiments and improving onboarding and adoption of core features. I used user behavior and product metrics to identify opportunities and inform efforts to reduce churn.

At Nubank and Easynvest, I worked on investment products, customer experience, and platform stability, including integrated transfers between NuInvest and Nubank. At Nubank, my work on acquiring new investors contributed to 4% of new investor growth in eight months.

Experience

Work history, roles, and key accomplishments

TOTVS logoTO

Senior Growth Product Manager | Growth Retention | Squad de Retenção & Engajamen

Oct 2025 - Feb 2026 (4 months)

Atuei na definição e priorização de iniciativas de produto, conectando comportamento dos usuários, métricas de uso e objetivos de negócio para identificar oportunidades de crescimento e redução de churn.

Conduzi uma agenda contínua de experimentação, incluindo A/B tests, in-app prompts e fluxos de onboarding, com foco em reduzir fricções na jornada e acelerar o usuário até o Aha Moment.

Trabal

Leroy Merlin logoLM

Senior Product Manager | Squad Checkout & IA Solutions & APP Mobile

Nov 2022 - Jul 2025 (2 years 8 months)

Atuei na liderança e evolução do produto digital da Leroy Merlin, com foco em estratégia de produto, experiência do cliente, crescimento, inovação e transformação digital. Conduzi iniciativas de modernização do aplicativo, evolução de funcionalidades, programas de fidelidade, estabilidade, escalabilidade e segurança, trabalhando de forma próxima a times de Tecnologia, Negócios, UX, Dados e outras

Leroy Merlin logoLM

Senior Product Manager

Nov 2022 - Jul 2025 (2 years 8 months)

I lead the Leroy Merlin application, focused on developing a comprehensive vision and strategy to enhance its relevance and deliver outstanding value to our customers and the business. In my first year, I achieved:

- 106% increase in order volume
- 47% rise in monthly active users
- 37% reduction in monthly uninstalls
- 4.79% customer retention rate

In the second year, my results was:
-31% rise

Awari logoAW

Product Management Mentor

Nov 2021 - Jan 2025 (3 years 2 months)

Atuei como Product Management Mentor, apoiando profissionais e alunos em sua evolução na carreira de Produto e no desenvolvimento de competências para atuação no mercado.

Orientei alunos em transição de carreira, desenvolvimento de projetos, tomada de decisões relacionadas a Produto, posicionamento profissional, elaboração de currículos e preparação para entrevistas.

Atuei como parceira de des

Awari logoAW

Product Management Mentor | Desenvolvimento de Carreira

Nov 2021 - Jan 2025 (3 years 2 months)

Atuei como Product Management Mentor, apoiando profissionais e alunos em sua evolução na carreira de Produto e no desenvolvimento de competências para atuação no mercado.

Orientei alunos em transição de carreira, desenvolvimento de projetos, tomada de decisões relacionadas a Produto, posicionamento profissional, elaboração de currículos e preparação para entrevistas.

Atuei como parceira de des

Nubank logoNU

Digital Product Manager | Squad Growth Aquisition & Investments Wallet

Jun 2021 - Aug 2022 (1 year 2 months)

Atuei como Digital Product Manager na Unidade de Negócios de Investimentos do Nubank, liderando duas equipes com diferentes níveis de complexidade e atuando na evolução de produtos, experiência do cliente e crescimento de novos investidores.

Na primeira equipe, liderei iniciativas voltadas à melhoria da experiência da carteira de investimentos, transformando feedbacks dos clientes em oportunidad

Nubank logoNU

Dgital Product Manager

Jun 2021 - Aug 2022 (1 year 2 months)

I had the opportunity to work in the Investment Business Unit of one of the largest fintech companies, which attracted 5 million active investors in its first year. My mission was to develop tailored investment solutions for Nubank customers.

During my tenure, I navigated two teams with varying levels of complexity. In my first team, I focused on enhancing customer satisfaction in the investment

Easynvest logoEA

Digital Product Manager | Squads Services & Fraud | Squad Finacial Products | Sq

Jul 2019 - Jun 2021 (1 year 11 months)

Tenho sólida experiência no setor de investimentos, onde me concentrei em engajar investidores brasileiros. Ao longo da minha carreira, contribuí para cinco equipes, desenvolvendo habilidades essenciais em entrega de produtos, priorização de recursos, gestão de stakeholders e compreensão das necessidades dos clientes, sempre considerando também os requisitos de Compliance e Regulação aplicáveis ao

SPC Brasil logoSB

Digital Product Owner

Mar 2015 - Jul 2019 (4 years 4 months)

I focused on democratizing credit and facilitating debt negotiations for B2B and B2C sectors, impacting 60 million Brazilians directly. My main objectives were to develop consultation products that aided credit decision-making, increased company revenue, and enabled consumer purchases, while also assisting in debt negotiations.

Key achievements include:

- Implementing over five projects that boo

Esmalteria Nacional logoEN

Owner Partner

Jun 2013 - Oct 2014 (1 year 4 months)

Management of all activities of the Esmalteria Nacional Santo Amaro unit: customer service, employee training, service quality standards, cash and stock control, unit layout, product exposure and prospecting for new customers. Creation of Facebook Ads and Google Adwords campaigns, content production, monitoring interactions and metrics on social networks. Use of email marketing trigger tool. Inclu

San Antonio Internacional logoSI

Marketing and Commercial Analyst

Nov 2010 - May 2013 (2 years 6 months)

• Coordinated marketing department activities including institutional communication, digital marketing, and market research.
• Managed partnerships for internal and external events, resulting in increased brand visibility.
• Prepared and analyzed campaign indicator reports, ensuring budget control and quality services for events.

Education

Degrees, certifications, and relevant coursework

RE

Reforge

Mastering Product Analytics, Data Modeling/Warehousing and Database Administration

2026 - 2026

RE

Reforge

Mastering Storytelling

2025 - 2026

The Course by Tara Wellington, which covers building and communicating a story, is a little like cooking and how to structure a compelling story for a new product, initiative, or way of working, h
How to adapt your communications to influence key stakeholders, like leadership and cross-functional teams and how to influence at all stages of the product life cycle.

RE

Reforge

Product Leadership

2025 - 2026

The course by Ravi Mehta discusses methods of building high-performance product teams, managing up/down/across, and creating cross-functional influence.
There's a huge difference between building features and leading product teams. This program focuses on how to build high-performance product teams, recruit top talent, develop your teams capabilities, manage up/down/across, and communicate effecti

AW

Awari

Intensivo de Data Analytics

Mar 2025

PE

Pendo.io

AI for Product Management

Mar 2025

FI

FIAP

Mobile Marketing

Jan 2024

AW

Awari

Principios de Design em Aplicativos Móveis

Jan 2024

AW

Awari

GEN IA

Dec 2024

PD

PM3 | Escola de Negócios e Produtos Digitais

Storytelling para Negócios

Jan 2024

AW

Awari

Marketing Digital

Dec 2024

AW

Awari

Product Marketing

Dec 2024

PR

ProductLed

Product-Led Growth Fundamentals Certification

Sep 2024

ES

EF Standard English Test (EF SET)

EF SET English Certificate 53/100 (B2 Upper Intermediate)

Mar 2024

UD

Udemy

Advanced Product Management: Vision, Strategy & Metrics

Mar 2023

GB

Goobec Brasil

Google Analytics 4

Jun 2023

UD

Udemy

Advanced Product Management: Leadership & Communication

Oct 2022

PM

PM3

Product Management

2019 - 2020

This course is responsible for showing how to define the market, the target audience, the strategy to go to market, the value proposition, the problem to be resolved, looking for the market-fit, defining the product development roadmap, providing successes by company products, and more. For a confidential position, you will have a direct relationship with an executive board (CEO, CPO, CTO, etc.) w

CP

Cursos PM3

Product Manager

Jan 2020

HB

How Bootcamps

Bootcamp UX Design

Aug 2020

PS

Product School

Product Masterclass: How to Build Digital Products

May 2020

UM

University of Michigan

User Experience: Research and Design

Jun 2020

EC

Escola Conquer

Curso de Inteligência Emocional

May 2020

UD

Udemy

UX & Design Thinking: Experiência do Usuário nos negócios

Oct 2019

UV

University of Virginia

Digital Product Management

Jan 2019

SP

Senac São Paulo

Graduate course, Marketing Management

2015 - 2017

Plan, propose strategies, define, execute and manage Marketing tactics by measuring and evaluating their effectiveness in the organizational context; Structuring creative and technological solutions, being the driving force behind the search for trends and innovation for the business, proposing marketing solutions; Elaborate marketing plans, based on innovation, knowledge about the consumer and te

CP

Centro Universitário Belas Artes de São Paulo

Undergraduate Courses, Advertising and Marketing

2006 - 2010

The publicist trained by Belas Artes has an innovative profile, characterized by critical capacity, strategic thinking and creativity. Sou formação allows the student to plan and apply strategies for advertising communication, marketing, sales and offline, online and network branding management. It identifies the best means, vehicles and form of communication for clients to achieve visibility of p

Tech stack

Software and tools used professionally

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