
Adriana Ribeiro Figueiredo
@adrianaribeirofiguei
Senior Product Manager at Leroy Merlin who grew app monthly active users by 31% and increased customer retention by 15%.
What I'm looking for
At Leroy Merlin, I led the strategy and evolution of the e-commerce app, improving its customer experience and business contribution. The app’s monthly active users grew by 31%, customer retention rose by 15%, and it accounted for 28.4% of online sales.
I also shaped a product hypothesis for AI on product pages and validated it through testing, with a 32% increase in sales. I worked on checkout improvements and explored payment innovations, including adding Nubank card payments to Leroy Merlin’s payment ecosystem.
At TOTVS, I worked on growth and retention for a B2B SaaS platform, running experiments and improving onboarding and adoption of core features. I used user behavior and product metrics to identify opportunities and inform efforts to reduce churn.
At Nubank and Easynvest, I worked on investment products, customer experience, and platform stability, including integrated transfers between NuInvest and Nubank. At Nubank, my work on acquiring new investors contributed to 4% of new investor growth in eight months.
Experience
Work history, roles, and key accomplishments
Senior Growth Product Manager | Growth Retention | Squad de Retenção & Engajamen
Oct 2025 - Feb 2026 (4 months)
Atuei na definição e priorização de iniciativas de produto, conectando comportamento dos usuários, métricas de uso e objetivos de negócio para identificar oportunidades de crescimento e redução de churn.
Conduzi uma agenda contínua de experimentação, incluindo A/B tests, in-app prompts e fluxos de onboarding, com foco em reduzir fricções na jornada e acelerar o usuário até o Aha Moment.
Trabal
Senior Product Manager | Squad Checkout & IA Solutions & APP Mobile
Nov 2022 - Jul 2025 (2 years 8 months)
Atuei na liderança e evolução do produto digital da Leroy Merlin, com foco em estratégia de produto, experiência do cliente, crescimento, inovação e transformação digital. Conduzi iniciativas de modernização do aplicativo, evolução de funcionalidades, programas de fidelidade, estabilidade, escalabilidade e segurança, trabalhando de forma próxima a times de Tecnologia, Negócios, UX, Dados e outras
I lead the Leroy Merlin application, focused on developing a comprehensive vision and strategy to enhance its relevance and deliver outstanding value to our customers and the business. In my first year, I achieved:
- 106% increase in order volume
- 47% rise in monthly active users
- 37% reduction in monthly uninstalls
- 4.79% customer retention rate
In the second year, my results was:
-31% rise
Atuei como Product Management Mentor, apoiando profissionais e alunos em sua evolução na carreira de Produto e no desenvolvimento de competências para atuação no mercado.
Orientei alunos em transição de carreira, desenvolvimento de projetos, tomada de decisões relacionadas a Produto, posicionamento profissional, elaboração de currículos e preparação para entrevistas.
Atuei como parceira de des
Atuei como Product Management Mentor, apoiando profissionais e alunos em sua evolução na carreira de Produto e no desenvolvimento de competências para atuação no mercado.
Orientei alunos em transição de carreira, desenvolvimento de projetos, tomada de decisões relacionadas a Produto, posicionamento profissional, elaboração de currículos e preparação para entrevistas.
Atuei como parceira de des
Digital Product Manager | Squad Growth Aquisition & Investments Wallet
Jun 2021 - Aug 2022 (1 year 2 months)
Atuei como Digital Product Manager na Unidade de Negócios de Investimentos do Nubank, liderando duas equipes com diferentes níveis de complexidade e atuando na evolução de produtos, experiência do cliente e crescimento de novos investidores.
Na primeira equipe, liderei iniciativas voltadas à melhoria da experiência da carteira de investimentos, transformando feedbacks dos clientes em oportunidad
I had the opportunity to work in the Investment Business Unit of one of the largest fintech companies, which attracted 5 million active investors in its first year. My mission was to develop tailored investment solutions for Nubank customers.
During my tenure, I navigated two teams with varying levels of complexity. In my first team, I focused on enhancing customer satisfaction in the investment
Digital Product Manager | Squads Services & Fraud | Squad Finacial Products | Sq
Jul 2019 - Jun 2021 (1 year 11 months)
Tenho sólida experiência no setor de investimentos, onde me concentrei em engajar investidores brasileiros. Ao longo da minha carreira, contribuí para cinco equipes, desenvolvendo habilidades essenciais em entrega de produtos, priorização de recursos, gestão de stakeholders e compreensão das necessidades dos clientes, sempre considerando também os requisitos de Compliance e Regulação aplicáveis ao
I focused on democratizing credit and facilitating debt negotiations for B2B and B2C sectors, impacting 60 million Brazilians directly. My main objectives were to develop consultation products that aided credit decision-making, increased company revenue, and enabled consumer purchases, while also assisting in debt negotiations.
Key achievements include:
- Implementing over five projects that boo
Management of all activities of the Esmalteria Nacional Santo Amaro unit: customer service, employee training, service quality standards, cash and stock control, unit layout, product exposure and prospecting for new customers. Creation of Facebook Ads and Google Adwords campaigns, content production, monitoring interactions and metrics on social networks. Use of email marketing trigger tool. Inclu
• Coordinated marketing department activities including institutional communication, digital marketing, and market research.
• Managed partnerships for internal and external events, resulting in increased brand visibility.
• Prepared and analyzed campaign indicator reports, ensuring budget control and quality services for events.
Education
Degrees, certifications, and relevant coursework
Reforge
Mastering Product Analytics, Data Modeling/Warehousing and Database Administration
2026 - 2026
Reforge
Mastering Storytelling
2025 - 2026
The Course by Tara Wellington, which covers building and communicating a story, is a little like cooking and how to structure a compelling story for a new product, initiative, or way of working, h
How to adapt your communications to influence key stakeholders, like leadership and cross-functional teams and how to influence at all stages of the product life cycle.
Reforge
Product Leadership
2025 - 2026
The course by Ravi Mehta discusses methods of building high-performance product teams, managing up/down/across, and creating cross-functional influence.
There's a huge difference between building features and leading product teams. This program focuses on how to build high-performance product teams, recruit top talent, develop your teams capabilities, manage up/down/across, and communicate effecti
Awari
Intensivo de Data Analytics
Mar 2025
Pendo.io
AI for Product Management
Mar 2025
FIAP
Mobile Marketing
Jan 2024
Awari
Principios de Design em Aplicativos Móveis
Jan 2024
Awari
GEN IA
Dec 2024
PM3 | Escola de Negócios e Produtos Digitais
Storytelling para Negócios
Jan 2024
Awari
Marketing Digital
Dec 2024
Awari
Product Marketing
Dec 2024
ProductLed
Product-Led Growth Fundamentals Certification
Sep 2024
EF Standard English Test (EF SET)
EF SET English Certificate 53/100 (B2 Upper Intermediate)
Mar 2024
Udemy
Advanced Product Management: Vision, Strategy & Metrics
Mar 2023
Goobec Brasil
Google Analytics 4
Jun 2023
Udemy
Advanced Product Management: Leadership & Communication
Oct 2022
PM3
Product Management
2019 - 2020
This course is responsible for showing how to define the market, the target audience, the strategy to go to market, the value proposition, the problem to be resolved, looking for the market-fit, defining the product development roadmap, providing successes by company products, and more. For a confidential position, you will have a direct relationship with an executive board (CEO, CPO, CTO, etc.) w
Cursos PM3
Product Manager
Jan 2020
How Bootcamps
Bootcamp UX Design
Aug 2020
Product School
Product Masterclass: How to Build Digital Products
May 2020
University of Michigan
User Experience: Research and Design
Jun 2020
Escola Conquer
Curso de Inteligência Emocional
May 2020
Udemy
UX & Design Thinking: Experiência do Usuário nos negócios
Oct 2019
University of Virginia
Digital Product Management
Jan 2019
Senac São Paulo
Graduate course, Marketing Management
2015 - 2017
Plan, propose strategies, define, execute and manage Marketing tactics by measuring and evaluating their effectiveness in the organizational context; Structuring creative and technological solutions, being the driving force behind the search for trends and innovation for the business, proposing marketing solutions; Elaborate marketing plans, based on innovation, knowledge about the consumer and te
Centro Universitário Belas Artes de São Paulo
Undergraduate Courses, Advertising and Marketing
2006 - 2010
The publicist trained by Belas Artes has an innovative profile, characterized by critical capacity, strategic thinking and creativity. Sou formação allows the student to plan and apply strategies for advertising communication, marketing, sales and offline, online and network branding management. It identifies the best means, vehicles and form of communication for clients to achieve visibility of p
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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