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Rodrigo Ureña

@rodrigourea

HR Operations specialist at Safeguard Global who coordinated employee lifecycle and payroll processes for 150+ employees across 9 countries.

Costa Rica

Message

At Safeguard Global, I managed onboarding, contract changes, and offboarding for 150+ employees across 9 countries in the Americas, as well as clients in EMEA and APAC. I followed country-specific labor requirements and validated monthly payroll inputs across countries and currencies before submission.

I maintained country cut-off dates and submission deadlines in Salesforce, then produced tracking reports in Advanced Excel to support data accuracy. At Amazon, I provided HR support across payroll, benefits, and leave cases, using PeopleSoft, ADP, and Salesforce to manage employee data.

Experience

Work history, roles, and key accomplishments

Current

Independent Nutrition Consultant

Current

Self-employed

Jan 2020 - Present (6 years 9 months)

Run a private practice independently, managing client relationships, scheduling, and progress tracking.

Customer Relationship Management Scheduling Progress Tracking Nutrition Consulting

Global Employment Operations Consultant

Safeguard Global

Jun 2022 - Jul 2025 (3 years 1 month)

Managed the employee lifecycle for 150+ employees across 9 countries, validated payroll inputs, and served as primary client contact in a remote multicultural environment.

HR Operations Employee Lifecycle Management Input Validation Multi Country Payroll Coordination Salesforce Excel HR Case Management Compliance Support

ERC Senior Associate

Amazon

Jul 2021 - May 2022 (10 months)

Provided HR support across the employee lifecycle, including payroll, benefits, and leave-of-absence cases, resolving cases through ticketing systems.

HR Operations Payroll Benefits Administration Leave Management Peoplesoft ADP Salesforce Case Management