Rodrigo Minato

I’m an experienced, impact-driven Senior Full-Stack Engineer with 10+ years in high-growth tech environments. I’m known for delivering elegant, scalable, pixel-perfect product experiences across complex frontend and backend systems—especially when building interactive UI/UX and robust APIs for B2B SaaS platforms.

At Intercom, I’ve developed real-time collaborative messaging features in React, TypeScript, and GraphQL, improving responsiveness under high traffic. I architected internal tools for performance analytics and SLA tracking with Next.js, PostgreSQL, and D3.js, and I helped advance AI-first initiatives by integrating NLP into the Finbot framework to improve auto-resolution rates. I also rebuilt the inbox automation rules editor into a modular, accessible drag-and-drop experience with real-time feedback.

Earlier, at Workhuman, I delivered accessible, responsive UI components and built backend services in Node.js and PostgreSQL to support high-volume HR and reward data with strict compliance and uptime SLAs. Before that at Airbnb, I worked on front-end interfaces using Backbone.js, jQuery, and SASS—improving performance and supporting the company’s first mobile browser launch—while contributing to component-based architecture planning.