Open to opportunities

Rodrigo López

@rodrigolpez

Message

Experienced store manager with a passion for customer service.

Mexico

Message

What I'm looking for

I seek a dynamic role that values customer engagement and team collaboration.

I am Rodrigo López García, a dedicated Store Manager with three years of experience in the retail environment. Currently pursuing a degree in Mechatronics Engineering, I bring a strong work ethic and enthusiasm to my role. My bilingual skills in English and Spanish enhance my ability to connect with diverse customers and team members.

Throughout my career, I have excelled in supervising employees, organizing inventories, and implementing effective visual merchandising strategies. My experience as a Customer Service Representative and Sales Agent has honed my communication skills, allowing me to provide exceptional service and support to clients. I am committed to fostering a positive work environment and ensuring customer satisfaction at every touchpoint.

Experience

Work history, roles, and key accomplishments

Current

Interpreter

Current

Language Line Solutions

Jan 2024 - Present (1 year 4 months)

Provided interpretation services between Spanish and English for clients in the U.S. and Canada, ensuring effective communication and cultural sensitivity.

Customer Service Problem Solving

Sales Agent

Call Center

Aug 2023 - Oct 2023 (2 months)

Provided sales services for various products including internet and phone services to clients in the USA. Utilized bilingual skills to communicate effectively with customers.

Sales Customer Service Bilingualism Telemarketing Problem Solving

Store Manager

COLECCIÓN y FANTASÍA

Dec 2022 - Feb 2023 (2 months)

Managed a team of 4 employees in a retail environment, overseeing daily operations, employee organization, and monthly inventory reviews. Provided direct customer service and ensured visual merchandising aligned with current trends.

Team Management Inventory Management Customer Service Employee Supervision

Representative to the Client

JUEGOS RETRO

Mar 2020 - Feb 2022 (1 year 11 months)

Handled customer inquiries and repairs for video game consoles, ensuring functionality and customer satisfaction.

Customer Service Technical Support Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Unknown Institution

Bachelor of Engineering, Mechatronics Engineering

2022 -

Currently pursuing a degree in Mechatronics Engineering, focusing on the integration of mechanical, electronic, and computer engineering.

Preparatoria UVM

High School Diploma, General Studies

2019 - 2022

Completed high school education with a focus on general studies, preparing for further education in Mechatronics Engineering. Developed skills in teamwork, communication, and problem-solving.