Open to opportunities

Elizabeth Gómez

@elizabethgmez

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Customer-focused assistant manager driving sales, operations, and exceptional client experiences.

Mexico

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What I'm looking for

I seek a customer-focused operations or sales role where I can drive KPIs, improve processes, mentor teams, and grow professionally in a collaborative, results-driven company.

I am a motivated assistant manager and customer-service professional who consistently exceeds KPIs by combining strong communication, relationship-building and operational discipline.

At Corpomodel Manantial I managed daily branch operations, appointment scheduling, payments, inventory, staff oversight, and promoted services to achieve sales targets through upselling and quality-focused care using specialized aesthetic equipment.

Previously I delivered sales, post-sales follow-up and technical support, managed invoicing, payroll and administrative systems, and studied Gastronomic Business Management and History while contributing bilingual (Spanish/English) support.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Corpomodel Manantial

Mar 2024 - Jul 2025 (1 year 4 months)

Managed daily branch operations including appointment scheduling, payment processing and inventory control, while prospecting clients and upselling treatments to drive consistent sales growth.

Customer Service Sales POS Inventory Management Scheduling Team Supervision CRM Aesthetic Equipment

Customer Service & Tech Support Agent

Hispanic Teleservices de Guadalajara SA de CV

Nov 2019 - Feb 2024 (4 years 3 months)

Provided customer service, sales and technical support, managed invoicing and work order entries, and retained clients through effective post-sales follow-up.

Customer Service Sales Technical Support Invoicing CRM Troubleshooting Communication

Administrative Assistant

Calzado Marely's

Jul 2018 - Oct 2019 (1 year 3 months)

Managed client and supplier communications, scheduling, attendance and payroll processing, and performed data entry and invoice preparation to support operations.

Client Relations Scheduling Payroll Data Entry Invoicing Microsoft Office Organization

Education

Degrees, certifications, and relevant coursework

University of Guadalajara - CUCEA

Bachelor's Degree in Gastronomic Business Management, Gastronomic Business Management

2022 - 2023

Completed a Bachelor's Degree in Gastronomic Business Management at the University of Guadalajara (CUCEA) from August 2022 to July 2023.

University of Guadalajara - CUCSH

Bachelor's Degree in History, History

2020 - 2021

Completed a Bachelor's Degree in History at the University of Guadalajara (CUCSH) from August 2020 to April 2021.

University of Guadalajara - Santa Anita Regional High School

High School Diploma, General Competency in Politics and Leadership in Mexican Society

2017 - 2020

Completed a High School Diploma focused on general competency in politics and leadership in Mexican society at the University of Guadalajara - Santa Anita Regional High School from August 2017 to July 2020.