Open to opportunities

Rochelle Braham

@rochellebraham

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I manage office operations, client shipments, sales, and customer service across shipping and retail.

Jamaica

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What I'm looking for

I'm looking for an administrative, customer service, sales, or office operations role where I can manage client needs, support smooth daily operations, and continue developing professionally while delivering exceptional service.

At Ship-Sail Shipping Company Ltd, I managed daily office operations, shipping documentation, client inquiries, quotations, invoices, and shipment coordination with carriers, warehouses, and customs agents.

I also supported sales growth by converting leads into confirmed shipments, upselling services, maintaining client accounts, and updating CRM and operational reporting systems.

Currently at Image Boutique, I provide personalized customer service, process point-of-sale transactions, support merchandising and inventory, and help maintain smooth store operations. I take ownership of complex challenges and stay focused on high performance and exceptional service.

Experience

Work history, roles, and key accomplishments

Office Admin/Sales Representative Agent

Ship-Sail Shipping Company Ltd

Jan 2023 - Dec 2024 (1 year 11 months)

Managed daily office operations, maintained shipping documentation, and ensured compliance with company and regulatory requirements. Acted as primary point of contact for clients, handled service inquiries, prepared quotations, and converted leads into confirmed shipments.

Administrative Management Customer Service Sales Support Order Processing Invoicing CRM Data Management Reporting