Leisha Layne
@leishalayne
Results-driven administrative and customer service professional.
What I'm looking for
I am a results-driven administrative and customer service professional with a diverse background in real estate, finance, and logistics. My experience includes managing high-volume calls, maintaining client databases, and ensuring accurate record-keeping. I thrive in fast-paced environments where my strong organizational and communication skills can contribute to business efficiency and customer satisfaction.
Throughout my career, I have demonstrated my ability to handle customer inquiries and resolve issues effectively. At TASC Property Appraisals, I managed real estate documents and tracked payments, while at A.S.A.P Express, I assisted customers in selecting optimal shipping options. My role at the Portland Co-operative Credit Union further honed my customer service skills, where I provided professional financial assistance and educated clients on banking products.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
TASC Property Appraisals Company Limited
Sep 2022 - Jan 2024 (1 year 4 months)
Managed high-volume calls related to real estate valuations, maintained client databases, prepared reports, and ensured accurate record-keeping. Organized real estate documents and tracked payments for timely follow-ups.
Customer Service/Telecommunications Agent
A.S.A.P Express
Nov 2021 - Apr 2022 (5 months)
Handled inbound and outbound customer calls, assisted customers in selecting shipping options, and resolved client issues while coordinating with carriers for service efficiency.
Customer Service Representative
Portland Co-operative Credit Union
Oct 2019 - Dec 2021 (2 years 2 months)
Provided professional financial assistance, educated clients on banking products, and managed new accounts in compliance with financial regulations.
Education
Degrees, certifications, and relevant coursework
College of Agriculture, Science & Education
Associate of Science, Business Administration
2021 -
Pursuing an Associate of Science Degree in Business Administration and a Bachelor's of Science Degree in Human Resources.
Titchfield High School
High School Diploma, General Education
2012 - 2019
Completed CAPE Unit 2 with 4 passes, CAPE Unit 1 with 4 passes, and CXC with 8 passes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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