Shanel Oliver
@shaneloliver
Dedicated office administrator with strong customer service, customs knowledge, and excellent communication.
What I'm looking for
I am a dedicated and driven office administration professional with hands-on customer service experience and a background in customs regulations and processes. I bring a strong work ethic, excellent communication skills, and a commitment to continuous learning.
I have practical experience in office administration from work at a government ministry and developed interpersonal and communication skills through school-based roles. My training includes studies in customs processes, freight forwarding, and professional certification coursework in customs regulations and brokerage.
I hold certifications in office administration, electronic document preparation, and customer service, and I apply teamwork, data-entry accuracy, and problem-solving to support efficient operations. I am eager to contribute reliably in administrative, customer-focused, or customs-related roles.
Experience
Work history, roles, and key accomplishments
Office Administrator
Ministry of Labour and Security
Jan 2019 - Dec 2019 (11 months)
Provided office administration and customer service support, improving document handling and stakeholder communication during 2019 engagements.
School Support Assistant
Middleton Primary School
Jan 2018 - Dec 2018 (11 months)
Developed communication and interpersonal skills supporting teachers and students in 2018, contributing to classroom management and student engagement.
Education
Degrees, certifications, and relevant coursework
The Management Institute for National Development
Professional Certificate, Customs Regulations and Brokerage
Pursuing a Professional Certificate in Customs Regulations, Processes, and Brokerage (pending).
Seaforth High School
Secondary Education Certification, Secondary Education
2015 - 2020
Completed secondary education with CXC subjects including Electronic Document Preparation and Management and Office Administration.
Caribbean Maritime University
Bachelor of Science, Customs Processes and Freight Forwarding
Studied customs processes, freight forwarding, and immigration as part of a Bachelor's degree program (discontinued).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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