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Shanel Oliver

@shaneloliver

Dedicated office administrator with strong customer service, customs knowledge, and excellent communication.

Jamaica
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What I'm looking for

I seek a role in office administration or customs-related operations where I can apply my customer service, data-entry, and regulatory knowledge while growing professionally in a collaborative environment.

I am a dedicated and driven office administration professional with hands-on customer service experience and a background in customs regulations and processes. I bring a strong work ethic, excellent communication skills, and a commitment to continuous learning.

I have practical experience in office administration from work at a government ministry and developed interpersonal and communication skills through school-based roles. My training includes studies in customs processes, freight forwarding, and professional certification coursework in customs regulations and brokerage.

I hold certifications in office administration, electronic document preparation, and customer service, and I apply teamwork, data-entry accuracy, and problem-solving to support efficient operations. I am eager to contribute reliably in administrative, customer-focused, or customs-related roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TD

The Management Institute for National Development

Professional Certificate, Customs Regulations and Brokerage

Pursuing a Professional Certificate in Customs Regulations, Processes, and Brokerage (pending).

SS

Seaforth High School

Secondary Education Certification, Secondary Education

2015 - 2020

Completed secondary education with CXC subjects including Electronic Document Preparation and Management and Office Administration.

Caribbean Maritime University logoCU

Caribbean Maritime University

Bachelor of Science, Customs Processes and Freight Forwarding

Studied customs processes, freight forwarding, and immigration as part of a Bachelor's degree program (discontinued).

Tech stack

Software and tools used professionally

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Shanel Oliver - Office Administrator - Ministry of Labour and Security | Himalayas