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Robyn Srigley

@robynsrigley

Business operations professional at The Hormone Diva, coordinating services for 1,000+ clients and participants through online programs.

Canada

Message

At The Hormone Diva, I manage the administrative and operational work behind an online health and wellness business, from client onboarding and scheduling to invoicing and records.

I’ve supported several hundred private clients and served more than 1,000 clients, customers, and participants through individual services, group programs, and digital educational offerings. I also develop and distribute educational resources and maintain the websites, booking systems, and client portals that support those services.

At Moontime Apothecary, I manage the day-to-day operations of an online herbal products business, including Shopify listings, order fulfillment, supplier coordination, and customer correspondence. I also create email campaigns and keep business records and operational expenses organized.

Experience

Work history, roles, and key accomplishments

Current

Owner & E-commerce Operations Manager

Current

Moontime Apothecary

Jan 2022 - Present (4 years 9 months)

Manage administrative and operational functions of an online herbal products business, including customer inquiries, order processing, payment collection, shipping, and fulfillment. Maintain product listings, pricing, inventory, and online storefront content through Shopify, and coordinate supplier purchasing and inventory replenishment.

Ecommerce Shopify Order Fulfilment Inventory Management Supplier Coordination Customer Service Email Marketing Bookkeeping Operations Management

Current

Founder, Business Owner & Holistic Nutritionist

Current

The Hormone Diva

Jan 2013 - Present (13 years 9 months)

Independently manage administrative and operational functions of an online health and wellness business, including scheduling, client communications, invoicing, payment processing, and records management. Supported several hundred private clients and served more than 1,000 clients, customers, and participants through individual services, group programs, and digital educational offerings.

Administrative Support Client Communication Invoicing Payment Processing Records Management Client Onboarding Scheduling Email Marketing Digital Content Strategy Social Media Management Website Maintenance CRM Ecommerce

Farm Store Associate

Hy Hope Farm

Oct 2021 - Jun 2022 (8 months)

Provided friendly and professional customer service in a farm retail environment, operated point-of-sale systems, and processed customer purchases. Supported daily store operations, merchandise organization, and general upkeep.

Customer Service Point of Sale Retail Operations Merchandising

Office Manager

Barefoot Health Naturopathic Clinic

Jan 2014 - Dec 2015 (1 year 11 months)

Managed day-to-day administrative operations of a naturopathic healthcare clinic, including appointment scheduling, client communications, and practitioner calendars. Served as primary point of contact for clients, managed office records, purchasing, and inventory, and created email newsletters and website content.

Office Management Scheduling Client Communication Records Management Purchasing Inventory Management Email Marketing Website Maintenance Outreach

Retail Sales Associate

Feel Good Natural Health

Jan 2012 - Dec 2014 (2 years 11 months)

Provided customer service and product assistance in a health and wellness retail environment, processed sales transactions, and operated point-of-sale systems. Assisted with supplier ordering, purchasing, and product inventory, and supported merchandising and daily retail operations.

Customer Service Point of Sale Retail Operations Inventory Management Supplier Orders Merchandising