Steven Baban
@stevenbaban
Operations Manager at Excel Martial Arts Mission managing customer accounts, lead follow-up, and daily operations.
CanadaWhat I'm looking for
Operations manager with experience in customer service, sales, and business administration. Skilled in managing customer accounts, following up with leads, processing payments, and supporting daily operations. Comfortable using CRM, POS, and e-commerce platforms, including Market Muscles, Square, GoHighLevel, and Shopify. Seeking a remote customer service or administrative role.
Experience
Work history, roles, and key accomplishments
Operations Manager
Excel Martial Arts Mission
Jan 2020 - Present (6 years 9 months)
Managed daily business operations, customer service, and administrative tasks. Used CRM software to track leads, process payments, and support team training.
Education
Degrees, certifications, and relevant coursework
First Aid Standard and CPR-C
First Aid Standard and CPR-C, First Aid
2025 - 2025
Completed First Aid Standard and CPR-C certification in 2025.
Responsible Adult Course
20 Hours of Responsible Adult Course, Responsible Adult Training
2019 - 2019
Completed 20 Hours of Responsible Adult Course in 2019.
High School
High School Diploma, General Studies
Completed high school education.
Availability
Location
CanadaAuthorized to work in
Salary expectations
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