Rob Wolford
@robwolford
I adjudicate mechanical warranty claims and bring 20+ years of automotive repair experience.
United StatesWhat I'm looking for
At Renascent Protection Solutions, I adjudicate mechanical extended-warranty claims, verify parts and labor, review coverage contracts, and coordinate repairs with service advisors, repair facilities, and contract holders. I use Mitchell ProDemand, ALLDATA, MAX, Forte’, SDX, Microsoft Office, and OEM resources to support accurate claim decisions.
I've spent more than 20 years across automotive repair, body work, detailing, fabrication, prototype-part handling, restorations, parts control, and dealership operations. I also supervise adjusters as needed, train new hires, beta tested Stone Eagle software, hold a $4,000 claim authorization limit, and earned the Tricor Trident Award for claims-processing accuracy.
Experience
Work history, roles, and key accomplishments
Mechanical Claims Adjuster
Renascent Protection Solutions
Sep 2023 - Present (2 years 11 months)
Adjudicated mechanical extended warranty claims, verified parts and labor, and interacted with repair facilities and customers. Supervised a team of adjusters and beta tested software for claim processing.
Detailer
Dave Kehl Chevrolet
May 2019 - Jun 2019 (1 month)
Worked as a detailer at a Chevrolet dealership.
Online Marketing Specialist / Photographer
C&N Motorcars LLC
Mar 2018 - May 2019 (1 year 2 months)
Handled online marketing and photography for a motorcar dealership.
Parts Control Technician
Canon Business Process Services (CBPS)
Apr 2016 - Jan 2017 (9 months)
Managed reception and order picking of prototype parts for Honda Research & Development, using hoist crane and Hanel storage system.
Fabrication
American Vintage Camper
Jan 2015 - Jan 2016 (1 year)
Performed restoration and ground-up builds of vintage style campers and vending trailers.
Fleet Detailer/Interior repair
Extreme Limo of Columbus/Cincinnati
Jan 2014 - Jan 2015 (1 year)
Maintained a fleet of luxury limos and party buses, including detailing and interior repair.
Customer Service
Autoqual of Central Ohio
Jan 2013 - Jan 2014 (1 year)
Provided used car managers and sales with a zero objection presentation program, and performed interior restoration and repairs.
Automotive Mechanic / Paint Finisher / Detailer
Brighton Ranch Paint & Body Shop
Jan 2010 - Jan 2013 (3 years)
Repaired automobiles and restored antique classic cars, utilizing pneumatic and battery powered hand tools.
Auto Body Assistant / Detailer / Inspector
Complete Auto Service
Jan 2007 - Jan 2010 (3 years)
Performed small repairs, wet sanding, detailing, shipping, and automotive rebuilds, assembling and disassembling Honda automobiles.
Head Detailer
Byers Mazda/Subaru
Jan 2005 - Jan 2007 (2 years)
Ensured quality of detailing via 101 point inspection chart, performed sanding/buffing of paint, and delivered product to customers.
Porter/Driver
Auto Warehousing Inc
Jan 2002 - Jan 2005 (3 years)
Loaded automotive products onto rail cars for shipment and inspected for damages prior to loading.
Fabrication
A.M Toolbox
Manufactured prototype parts for automotive EV companies, including mold creation and repair using high temperature tooling.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Bachelor's degree
Attended Full Sail University in Winter Park, FL, pursuing a Bachelor's degree.
Marysville High School
High School Diploma
Graduated from Marysville High School in Marysville, OH.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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