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I've evaluated vehicle damage and repair estimates at Utica National, preparing accurate estimates, negotiating repair costs with body shops, and supporting timely claim settlements.

I communicate throughout the claims process with customers, repair facilities, and claim representatives while maintaining complete claim files and meeting productivity, quality, and customer service goals.

Previously, I estimated structural, body, mechanical, and interior vehicle damage at Friendly Chevrolet, calculating labor and parts costs and coordinating with technicians, managers, and customers.

At Windhaven Insurance/Sprinters Auto, I supervised and coached a team of eleven, reviewed desk estimates, conducted ride-alongs and reinspections, and worked closely with vehicle owners and body shops.