David Kropp

Assist in assessment and investigation of auto claims, determine eligibility based on policy coverage, and document findings to support timely claim decisions while collaborating with senior adjusters.

Reviewed, investigated, and authorized mechanical claims under contract guidelines, communicated with customers and repair facilities, and processed payments using internal systems to resolve claims efficiently.

Provided preventative maintenance, basic repairs, appliance installations, and home renovation services, delivering dependable customer service across automotive, plumbing, electrical, and general maintenance jobs.

Inspected, diagnosed, and repaired vehicles using diagnostic tools and labor guides, managed repair orders and parts sourcing, mentored junior technicians, and maintained service records to improve shop efficiency.

Completed an Associate of Applied Science focused on technical and applied skills relevant to automotive service and repair.

Earned a High School Diploma with foundational coursework supporting technical and vocational pursuits.