Robin Dansby
@robindansby
I manage customer accounts, loan processing, cash reconciliation, and administrative operations.
What I'm looking for
At World Finance, I manage customer accounts, review loan applications, recommend approvals or denials, reconcile cash activity, and support collections on delinquent accounts.
I maintain professional client interactions while handling accounts receivable, accounts payable, payment posting, compliance reviews, filing systems, and automated data entry. I also help improve branch production by supporting staff evaluations and conflict resolution.
Previously, I supported patient scheduling, vital signs, blood samples, and data entry at Kids Avenue Pediatrics, and trained teams in aircraft-cleaning operations at ABM Inc.
Experience
Work history, roles, and key accomplishments
Account Specialist
World Finance
Dec 2021 - Present (4 years 8 months)
Ensure client satisfaction by resolving customer concerns and assisting with administrative duties. Recommend loan approvals and denials based on customer loan application reviews, and balance accounts receivable and payable records.
Medical Assistant
Kids Avenue Pediatrics
Nov 2018 - Apr 2021 (2 years 5 months)
Scheduled appointments, obtained blood samples, performed data entry, measured and recorded vital signs, cleaned exam rooms, and answered phone calls.
Food Preparation
Gate Gourmet
Apr 2018 - Aug 2018 (4 months)
Loaded meal carts with specified food items and supplies, lifted and moved boxes and crates, and followed procedures and processes as outlined by the supervisor.
Team Leader
ABM Inc.
Jan 2016 - Jan 2018 (2 years)
Cleaned the inside of aircraft, drove employees around in high lift trucks or transit vehicles, operated aircraft doors, and trained other employees.
Education
Degrees, certifications, and relevant coursework
Community College of Allegheny
2014 - 2015
Attended Community College of Allegheny from 2014 to 2015.
East Allegheny High School
High School Diploma
2009 - 2014
Attended East Allegheny High School from 2009 to 2014.
Omni Tech Institute
Attended Omni Tech Institute for education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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