Ayana Guillory
@ayanaguillory
Loan Processor and accounting professional, focused on accurate eligibility reviews, efficient documentation, and dependable customer service.
What I'm looking for
I’m a dependable, reliable, hardworking team player with strong organizational, interpersonal, and customer service skills. I’m motivated by using my skills and abilities in a company with growth potential, and I focus on getting the job done in a timely manner.
As a Loan Processor at Community Loans of America, I verify applicant information is correct and update as needed, build contracts as they come in, and fund loans once processed. I also review applications for fraud and determine eligibility, helping ensure accuracy and compliance throughout the process.
Before that, I supported customers and operations in fast-paced environments—taking phone orders, restocking products, helping with catering orders, and handling cashier responsibilities at Honey Baked Ham. I also worked as a Mail Clerk/Scanner, operating mail processing equipment, sorting and organizing incoming packages, and scanning documents into electronic filing systems.
Earlier in my career, I worked as a Bookkeeper and Customer Service/Billing Clerk. I maintained full compliance with bank reconciliations, A/P, invoicing, billing and collections, and I processed payroll and electronic deposits. I’m also trained in accounting fundamentals through my Associate of Arts, Accounting education at Santa Monica College.
Experience
Work history, roles, and key accomplishments
Loan Processor
Community Loans of America
Jan 2024 - Present (2 years 5 months)
Verify and update applicant information, review applications for fraud, and determine eligibility. Build loan contracts and fund processed loans while maintaining accurate, timely documentation.
Cashier & Customer Service
Honey Baked Ham Co. LLC
Nov 2023 - Jan 2024 (2 months)
Took phone orders, handled cashier duties, and assisted with catering orders. Restocked products and prepared lunches to support daily customer service.
Mail Clerk & Scanner
Randstad / State Farm
May 2023 - Jul 2023 (2 months)
Operated mail processing equipment and manually sorted mail to keep automated systems running smoothly. Received, organized, and scanned letters and packages into electronic filing systems.
Bookkeeper
Mimi's Family DayCare
Oct 2015 - Feb 2019 (3 years 4 months)
Maintained compliance while managing bank reconciliations, accounts payable, invoicing, billing, and collections. Processed payroll and electronic deposits, supported field audits, and reconciled purchase documents and receipts.
Customer Service & Billing Clerk
Music Express, Inc
Apr 2014 - May 2016 (2 years 1 month)
Prepared international billing correspondence and supported clients in obtaining invoices by phone, fax, or email while explaining charges. Processed credit card payments, ran weekly reports, mailed monthly statements and invoices, and trained new accounting hires.
Education
Degrees, certifications, and relevant coursework
Santa Monica College
Associate of Arts, Accounting
Earned an Associate of Arts degree in Accounting from Santa Monica College.
Availability
Location
Authorized to work in
Job categories
Skills
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