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Robert TannerRT
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Robert Tanner

@roberttanner

Assistant Store Manager at Fred Myer Jewelers who exceeded monthly sales targets and developed associate training programs.

United States
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At Fred Myer Jewelers, I’ve exceeded monthly sales targets while managing store operations, coaching associates, and overseeing inventory control.

I’ve developed training programs to improve employee performance and helped associates meet or surpass their sales goals. I’ve also worked to strengthen customer satisfaction and loyalty.

At Cobalt Analytics, I helped dental offices increase business profit and assisted with credentialing and fee schedule negotiations. I also developed client relationships and supported account growth.

Earlier, I worked in account development and sales at NICE Ltd., Bonnell Aluminum, Pulse Printing and Promotions, and Router Limits. My experience also includes operations supervision, customer service, insurance, environmental services, and restaurant management.

Experience

Work history, roles, and key accomplishments

FJ
Current

Assistant Store Manager

Fred Myer Jewelers

Jun 2024 - Present (2 years 5 months)

Key Responsibilities:

Sales Leadership: Consistently exceeded monthly sales targets, driving revenue growth and contributing to overall store success.
Team Management: Effectively managed store operations, including scheduling, payroll, coaching, and disciplinary actions.
Employee Development: Provided mentorship and guidance to store associates, assisting them in achieving and surpassing individ

Cobalt Analytics logoCA

Account Manager

Cobalt Analytics

Feb 2024 - May 2024 (3 months)

Helping dental offices increase their profit in their business from 5% to 10%. While also assisting them with credentialing and negotiating fee schedules.
Developed and maintained relationships with key clients, resulting in a 20% increase in account revenue over a one-year period.
Implemented strategic account management plans to drive customer satisfaction and retention, leading to a 15% reducti

NL

Enterprise Account Developer

NICE Ltd

Feb 2022 - Jul 2023 (1 year 5 months)

• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Stayed current on company offerings and industry trends.
• Won new business by articulating full value of company's capabilities to prospects.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Scheduled and led department staff meetin

Bonnell Aluminum logoBA

Inside Sales Representative

Bonnell Aluminum

Mar 2021 - Mar 2022 (1 year)

• Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Updated accounts and maintained long-term relationships with clients.
• Collaborated with suppliers to fulfill customers' routine inventory needs and ha

Pulse Printing and Promotions logoPP

Account Manager/Account Executive

Pulse Printing and Promotions

Aug 2018 - Aug 2021 (3 years)

• Find and assist businesses in marketing strategies to build brand awareness through giveaways, parades, raffles, and more
• Assisted in price negotiation, production, and quality check of promotional items from vinyl decals, wedding announcements, stickers, shirts, signs, and many more high-value items.

Pulse Printing and Promotions logoPP

Account Manager

Pulse Printing and Promotions

Aug 2018 - Aug 2021 (3 years)

Worked as Account Manager at Pulse Printing and Promotions.

Router Limits logoRL

Account Executive

Router Limits

Nov 2017 - May 2018 (6 months)

• Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
• Assist dealers with signing up for a Business Model with a SaaS and help them implement the product in their business while also, helping dealers with marketing.
• Working with Technical support to ensure that accounts are set up properly and functioning on both resid

Eagle Environmental Services, Inc. logoEI

Technician

Eagle Environmental Services, Inc.

Apr 2017 - Nov 2017 (7 months)

• Remove Asbestos and Lead-contaminated material as required by Federal regulations
• Assisting new employees on how to use equipment and removal techniques
• Training on estimates, proper federal and state paperwork and communication with customers both residential and business.
• Completed job reports and logs immediately following service calls.
• Organized work to meet demanding production

AC

Insurance Agent

Altig - American Income Life Insurance Company

Aug 2016 - Feb 2017 (6 months)

• Assisting individuals and families with understanding union benefits, while preparing finances to ensure that they are prepared for the end of life
• Also, assisted with recruiting individuals and preparing them to go out into the field to assist union members
• I managed my own schedule to set times up with members and kept track of hours, miles and time that was worked in the field.

Black Turtle Inc logoBI

Operations Supervisor

Black Turtle Inc

Sep 2013 - Jun 2016 (2 years 9 months)

• Evaluated interactions between associates and customers to assess personnel performance.
• Worked hand in hand with the Operations Manager to create tracking forms to help enhance the quality and production of CSRs to become better candidates for Supervisor.
• Recorded, analyzed, and distributed statistical information.
• Implemented new quality assurance and customer service standards.

Teleperformance logoTE

Call Center Specialist

Mar 2011 - Sep 2013 (2 years 6 months)

Assisted customer with bills and understanding why their bill was high or off from what they thought it should be.

Jimmy John's logoJJ

General Manager

Jimmy John's

Nov 2009 - Mar 2011 (1 year 4 months)

• Trained employees to make sandwiches in 30 seconds or less, ensuring efficiency and customer satisfaction.
• Managed daily deposits, till counts, and timekeeping to maintain accurate financial records and employee schedules.

Education

Degrees, certifications, and relevant coursework

Salt Lake Community College logoSC

Salt Lake Community College

WU

Western Governors University

Bachelor of Science - BS, Information Technology

WU

Weber State University

SK

SkillUp

Project Management Foundations, Initiation, and Planning

Jan 2026

DL

DCA Learning

Robert Tanner

Jan 2026

IB

IBM

Introduction to Project Management

Oct 2025

Tech stack

Software and tools used professionally

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