Gary Kemp
@garykemp
Retail operations leader driving store performance, shrink reduction, and high-performing customer-focused teams.
What I'm looking for
I’m a retail operations leader with 8+ years of experience improving store performance through operational excellence, inventory accuracy, merchandising execution, and loss prevention. I analyze KPIs and operational trends to close performance gaps, reduce shrink, and strengthen backroom and replenishment workflows.
Across high-volume environments, I’ve led turnarounds and multi-level teams, elevating underperforming locations into top-performing results. At Staples, I improved national store ranking to #1 in under a year, delivered 191.7% Sales Attain to Budget (ATB) in 2022, maintained 0.4% shrink vs. a 1% budget, and coached 60+ associates and multiple leadership layers.
Experience
Work history, roles, and key accomplishments
Support total store operations and logistics to improve workflow efficiency, inventory accuracy, merchandising execution, and operational compliance, contributing to +0.02% Swell YTD and $13,000,000 in store business YTD. Analyze KPIs to close performance gaps, reduce shrink, and strengthen backroom inventory processes while coaching teams to deliver a high-performance customer experience.
Led daily store operations for a $4M–$5M annual revenue business, driving merchandising, compliance, staffing, inventory accuracy, and cash office execution with independent responsibility. Exceeded sales metrics to achieve 191.7% Sales ATB YTD in 2022, maintained 0.4% shrink vs. 1% budget, improved national ranking from #1012 to #1 in under a year, and trained 60+ associates, 18 supervisors, 6 as
Drove a store operations turnaround by rebuilding staffing and improving organizational processes, coordinating critical facility and maintenance improvements. Elevated the location from roughly the high 600s to top ten in Tech Services and overall store performance.
Improved store technology performance ranking from #968 to #10 and earned the Most Improved Store Award (2018) through sales and operational execution. Led a technology sales team by delivering Tier 2 technical support, strengthening service and inventory accuracy, and training associates on troubleshooting, product knowledge, and sales execution.
Stock Trader
NueVenture
May 2014 - Jan 2020 (5 years 8 months)
Completed formal trading education through NueVenture (formerly TradeWay) and applied analytical, quantitative, and risk-management skills to conduct market analysis and execute data-driven trading strategies. Tracked performance metrics and applied disciplined risk controls across multiple asset categories from 2014–2020.
Event Coordinator (Volunteer)
Multi-State Amateur Sports Organization
Jan 2011 - Aug 2019 (8 years 7 months)
Coordinated volunteers and operational logistics for large multi-state events with 2,500+ participants, leading teams of 300+ volunteers and staff. Managed scheduling, safety coordination, budgeting, and resource allocation while supporting outreach, recruitment, and organizational growth through conference/community representation.
Education
Degrees, certifications, and relevant coursework
NueVenture (formerly TradeWay)
Trading & Risk Management
2014 - 2020
Completed formal trading education through NueVenture (formerly TradeWay), building analytical, quantitative, and risk-management skills. Conducted market analysis and executed data-driven trading strategies with disciplined risk controls across multiple asset categories.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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