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Robert SteeleRS
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Robert Steele

@robertsteele

Dedicated technician with strong customer service and mechanical skills.

United States
Message

What I'm looking for

I am looking for a role that offers growth opportunities and values customer service.

I'm Robert Steele, a dedicated technician with extensive experience in customer service and mechanical repair. Over the past several years, I have honed my skills in various roles, including Parts Tech Specialist and Pool Technician, where I managed customer inquiries and maintained equipment effectively. My ability to learn quickly and adapt to new challenges has been a key asset in my career.

Throughout my work experience, I have developed a strong foundation in technical skills, including tire service, oil changes, and automotive repair. I pride myself on my attention to detail and commitment to providing excellent service. I am eager to leverage my skills in a new role that allows for growth and further development in the technical field.

Experience

Work history, roles, and key accomplishments

OC
Current

Parts Tech Specialist

Outdoor Network Call Center

Oct 2022 - Present (2 years 10 months)

Managed customer interactions via calls, emails, chats, and SMS, efficiently resolving inquiries and processing orders. Utilized manufacturer parts fiches for various brands like Honda, Yamaha, and Suzuki to locate and verify parts availability.

RM

Pool Technician

Ryan's Pool Management

Jul 2019 - Sep 2022 (3 years 2 months)

Maintained and cleaned 90 pools weekly, ensuring optimal water quality and cleanliness. Communicated effectively with customers regarding any pool-related issues or necessary repairs.

PH

Delivery Driver

Pizza Hut

Jan 2016 - May 2016 (4 months)

Delivered food and drinks, ensuring timely and accurate deliveries while adhering to traffic laws. Managed cash transactions, made change, and recorded sales.

JL

Lube Technician

Jiffy Lube

Jun 2015 - Oct 2015 (4 months)

Performed routine maintenance services including oil changes, lubrications, and tune-ups, following detailed checklists. Conferred with customers to understand vehicle issues and discuss repair requirements.

PH

Delivery Driver

Pizza Hut

Jan 2015 - Jun 2015 (5 months)

Ensured safe and compliant delivery of food and drinks, adhering to all traffic regulations. Managed cash transactions and maintained accurate records of deliveries.

OH

Installer

One Stop HVAC

Sep 2014 - Dec 2014 (3 months)

Installed auxiliary components for heating and cooling equipment, following blueprints and safety procedures. Fabricated and assembled ductwork using various tools.

Education

Degrees, certifications, and relevant coursework

SS

Sarasota High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.

Tech stack

Software and tools used professionally

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Robert Steele - Parts Tech Specialist - Outdoor Network Call Center | Himalayas