Andrew Gomez
@andrewgomez1
Dynamic auto parts sales and customer service professional with 26 years experience.
What I'm looking for
I am a dedicated auto parts sales and customer service professional with over 26 years of experience. My career has been defined by my commitment to enhancing customer satisfaction through effective communication and relationship-building. I have consistently achieved performance metrics and received positive feedback from both customers and management, showcasing my ability to multitask and manage time effectively.
Throughout my career, I have honed my skills in customer service, sales management, and data analysis, which have driven seamless operations and fostered team collaboration. My recent role as Parts Sales Tech II at Turn 5, Inc. allowed me to utilize my strong interpersonal skills to guide customers through product selections and resolve issues, ultimately contributing to team sales goals. I am passionate about joining an organization that values employee development and aligns with my core principles of integrity and dedication.
Experience
Work history, roles, and key accomplishments
Parts Sales Tech II/Customer Service
Turn 5, Inc.
Aug 2024 - Feb 2025 (6 months)
Provided top-notch customer service in the auto parts sales sector, guiding customers through product selections and resolving issues. Enhanced customer satisfaction through effective problem resolution and personalized service, contributing to team sales goals.
Service Department Coordinator
Texas Auto
Jan 2024 - Jun 2024 (5 months)
Delivered fast and accurate parts per service advisor requests, requiring strong communication and problem-solving skills to address customer needs promptly. Implemented efficient inventory management strategies to enhance service delivery and advised management on performance and employee relations.
Customer Service
Valvoline, Inc.
Jan 2023 - Dec 2023 (11 months)
Provided exceptional customer service, assisting customers with inquiries and ensuring they received the right products. Achieved established metrics and KPIs consistently, receiving excellent customer reviews.
Education
Degrees, certifications, and relevant coursework
Charles M. Milby High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Focused on general studies to prepare for future endeavors.
Availability
Location
Authorized to work in
Job categories
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