Matthew Whitmore
@matthewwhitmore
Dedicated automotive professional with strong customer service skills.
What I'm looking for
I am currently completing my Associate of Science in Business Management and am eager to leverage my experience and education in a dynamic organization. My background in the automotive industry has equipped me with a diverse skill set, including customer service, problem-solving, and teamwork. I thrive in fast-paced environments and am always looking for opportunities to expand my knowledge and skills.
Throughout my career, I have held various positions that have honed my abilities in customer service and management. As a Parts Sales Manager at Autozone, I provided automotive parts to service technicians and retail customers, ensuring their needs were met efficiently. My experience as an Assistant Manager at Jiffy Lube allowed me to develop my leadership skills by supervising and training employees while maintaining high standards of customer service and inventory management.
I take pride in my commitment to excellence, as demonstrated by my recognition for cleanliness and courtesy during my time at Truman Medical Center. I am excited to bring my dedication and expertise to a new role where I can contribute positively to the team and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Lube Technician
Strickland Brothers
Apr 2024 - Present (1 year 3 months)
Assisted customers with minor auto repairs, including changing batteries, headlight and taillight bulbs, and windshield wipers. Troubleshot check engine lights and picked, assembled, and sorted parts for production line using scanners and various hand tools.
Parts Sales Manager
Autozone
Feb 2022 - Apr 2024 (2 years 2 months)
Provided fast-paced customer service, utilizing charts and tables to determine proper materials for troubleshooting. Managed cash handling, stocked inventory, and handled opening/closing procedures while assisting customers with parts and problems.
Parts Pro Advisor
Advance Auto Parts
Mar 2021 - Mar 2022 (1 year)
Responsible for opening the store, setting up cash drawers, and processing auto part orders for commercial customers. Utilized inventory management, cash handling, and retail store opening/closing procedures.
Assistant Manager
Jiffy Lube
Sep 2014 - Mar 2021 (6 years 6 months)
Directed, supervised, and trained employees in sales inventory, customer service, and decision-making. Maintained a computerized database and updated inventory systems to track all items effectively and efficiently.
E.V.S
Truman Medical Center (West)
Jan 2010 - Jan 2013 (3 years)
Recognized for commitment and dedication, ranking in the 99th percentile for room cleanliness, patient courtesy, and overall room upkeep. Maintained cleanliness of patient rooms and building by vacuuming, mopping, emptying trash, and cleaning surfaces.
Education
Degrees, certifications, and relevant coursework
Metropolitan Community College-Maple Woods
Associates in Arts, Business Management
Currently completing an Associate in Arts degree in Business Management. This program focuses on foundational business principles and management practices.
Exeter Union High School & TCOVE
Diploma and Certification, Building Trades
Obtained a Diploma and Certification in Building Trades. This program provided hands-on training and knowledge in various aspects of the building industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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