Robert Slakes
@robertslakes
I provide practical IT support and troubleshoot workplace hardware, software, and networking issues.
United StatesWhat I'm looking for
At Select Medical, I provide friendly, practical support for computers, monitors, docking stations, printers, scanners, phones, conference-room equipment, and other desk hardware. I identify hardware and software solutions and troubleshoot technical issues.
I bring hands-on troubleshooting across Windows, macOS, Linux, SOHO networking, and hardware and software support. I hold CompTIA A+ and Network+ certifications and am pursuing an Associate degree in Information Assurance at Harford Community College.
My previous leadership experience at Regal Entertainment Group and The Home Depot strengthened my ability to coordinate work plans, manage operations, build teams, and solve complex issues with sound judgment.
Experience
Work history, roles, and key accomplishments
Support Specialist I
Select Medical
Oct 2025 - Present (11 months)
Provide friendly, practical support for computers, monitors, docking stations, printers, scanners, phones, conference room equipment, and other desk hardware. Identify hardware and software solutions and troubleshoot technical issues.
Collaborated with department heads to establish goals and work plans. Operated heavy moving equipment such as forklift, reach truck, and order picker, and utilized time management and communication skills to recover the Garden Center after large buyouts.
Collaborated with department heads to establish goals and work plans. Applied creative reasoning and logic to resolve complex managerial issues, enforced safety and health policies, and managed budget implementations, employee evaluations, schedules, and contract details.
Education
Degrees, certifications, and relevant coursework
Harford Community College
Associate of Applied Science, Information Assurance
Pursuing an Associate of Information Assurance with an expected graduation in 2027.
Bowie High School
High School Diploma, General Studies
Earned a high school diploma from Bowie High School in Bowie, Maryland.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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