Robert Reuel Grandison Finney Duodu

Supported international clients by overcoming language barriers, ensuring smooth communication. Developed insights into client needs, aiding in the sales qualification process and building trusted relationships.

Managed over 300+ customer calls daily, ensuring high levels of customer satisfaction while addressing inquiries and booking appointments. Demonstrated strong multitasking abilities in a fast-paced environment, contributing to customer retention and satisfaction.

Facilitated communication between non-English speakers and service providers, managing sensitive client data and nurturing long-term relationships. Collaborated with diverse teams, showcasing strong interpersonal skills.

Led community outreach efforts, engaging with members and stakeholders through various communication channels. Coordinated outreach projects, showcasing strong organizational and time management skills.

Completed a Foundations in Digital Marketing course, learning key concepts in digital marketing strategies, which are vital for engaging customers in the SaaS industry.

Completed a Foundation in Project Management course, acquiring skills in project planning, execution, and management, which are crucial for effective team collaboration.

Completed an Introduction to Microsoft Excel course, gaining proficiency in data management and analysis, which is essential for effective business operations.

Earned a 120-Hour TESOL Certificate, focusing on teaching English to speakers of other languages, which enhanced communication skills and cultural awareness.

Completed a Diploma in Full-time Ministry, focusing on leadership, community engagement, and ethical practices, which fostered strong interpersonal skills and community outreach capabilities.

Grade: 3.29

Studied Philosophy & Classics and Political Science, focusing on critical thinking, ethical reasoning, and political theory, which enhanced analytical skills and understanding of societal structures.