Jan Maya - Bartender - Tollgate | Himalayas
Jan MayaJM
Open to opportunities

Jan Maya

@janmaya

Bilingual Business Management graduate with a focus on outbound sales.

Colombia
Message

What I'm looking for

I am looking for a remote role that values communication and offers growth opportunities.

I am a bilingual Business Management graduate with hands-on customer-facing experience and a growing foundation in outbound sales. My journey has been marked by a commitment to excellence, where I have consistently met performance targets in fast-paced environments. My skills in objection handling, upselling, and active listening have allowed me to build strong relationships with customers, ensuring their needs are met while driving sales growth.

Currently, I am seeking a remote Sales Development Representative (SDR) role where I can leverage my international perspective and English fluency. I am passionate about using my strong communication skills to drive pipeline growth by qualifying leads and booking high-value meetings. My experience in various customer service roles has equipped me with the ability to thrive under pressure and manage multiple priorities effectively.

Experience

Work history, roles, and key accomplishments

PI

Café Server

Pieminister

Sep 2022 - Present (2 years 10 months)

Actively listened to customer concerns, resolving complaints and ensuring positive experiences. Consistently upsold menu items and promoted offers, achieving and surpassing individual targets. Collaborated with coworkers during peak hours to maintain workflow and meet customer demand.

Education

Degrees, certifications, and relevant coursework

SA

Salesforce

Professional Certificate, Sales Development Representative

Currently working towards a professional certificate in Salesforce Sales Development Representative. Gaining familiarity with CRM tools and sales processes.

Oxford Brookes University logoOU

Oxford Brookes University

Bachelor of Arts in Business Management, Business Management

2022 - 2025

Grade: Lower Second Class Honours (2:2)

Achieved Lower Second Class Honours (2:2) in Business Management. Developed a strong foundation in business principles and management practices.

Tech stack

Software and tools used professionally

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