Jan Maya
@janmaya
Bilingual Business Management graduate with a focus on outbound sales.
What I'm looking for
I am a bilingual Business Management graduate with hands-on customer-facing experience and a growing foundation in outbound sales. My journey has been marked by a commitment to excellence, where I have consistently met performance targets in fast-paced environments. My skills in objection handling, upselling, and active listening have allowed me to build strong relationships with customers, ensuring their needs are met while driving sales growth.
Currently, I am seeking a remote Sales Development Representative (SDR) role where I can leverage my international perspective and English fluency. I am passionate about using my strong communication skills to drive pipeline growth by qualifying leads and booking high-value meetings. My experience in various customer service roles has equipped me with the ability to thrive under pressure and manage multiple priorities effectively.
Experience
Work history, roles, and key accomplishments
Bartender
Tollgate
Jul 2023 - Present (2 years)
Delivered high-quality service in a high-volume environment. Developed coaching skills by training new staff. Solved customer issues quickly while maintaining a calm and professional tone under pressure.
Café Server
Pieminister
Sep 2022 - Present (2 years 10 months)
Actively listened to customer concerns, resolving complaints and ensuring positive experiences. Consistently upsold menu items and promoted offers, achieving and surpassing individual targets. Collaborated with coworkers during peak hours to maintain workflow and meet customer demand.
Education
Degrees, certifications, and relevant coursework
Salesforce
Professional Certificate, Sales Development Representative
Currently working towards a professional certificate in Salesforce Sales Development Representative. Gaining familiarity with CRM tools and sales processes.
Oxford Brookes University
Bachelor of Arts in Business Management, Business Management
2022 - 2025
Grade: Lower Second Class Honours (2:2)
Achieved Lower Second Class Honours (2:2) in Business Management. Developed a strong foundation in business principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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