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Robert RecintoRR
Open to opportunities

Robert Recinto

@robertrecinto

Customer support and patient billing professional delivering compassionate service via calls, chat, and remote assistance.

Philippines
Message

What I'm looking for

I’m looking for a role where I can support customers through calls, chat, and remote assistance while also handling patient billing, insurance verification, and refunds—working in a reliable, team-driven environment that values compassionate service.

I’m a customer support and patient billing professional with experience handling inbound and outbound calls, chat support, and remote support. I combine strong communication with a patient, detail-focused approach to help customers resolve issues quickly and correctly.

In my roles, I supported license activation and ticketing workflows, provided service desk and chat assistance, and delivered remote support for customer devices. I’m also comfortable with mobile phone activation and billing processes, working through customer requests with clarity and consistency.

On the medical side, I handle patient billing, insurance verification, patient refunds, and financial assistance. I bring a “minimum supervision” work style, stay organized, and keep improving through training—while remaining competitive, compassionate, and committed to reliable service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Nueva Caceres logoUC

University of Nueva Caceres

Bachelor of Computer Science, Networking

Completed a Bachelor of Computer Science with a networking focus (technician track) at the AMA Computer Learning Center in 2008.

Tech stack

Software and tools used professionally

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